INDIAN OIL CORPORATION LIMITED Tender by Marketing Division (GEM/2025/B/6127401)
Customized AMC/CMC for Pre-owned Products - Dispensing Unit; Gilbarco Veedor Root India Pvt Ltd; Co
Tender Timeline
Tender Title: Customized AMC/CMC for Pre-owned Products - Dispensing Unit
Reference Number: GEM/2025/B/6127401
Issuing Authority/Department:
Indian Oil Corporation Limited under the Ministry of Petroleum and Natural Gas.
Scope of Work and Objectives
The objective of this tender is to secure a comprehensive Annual Maintenance Contract (AMC) or Comprehensive Maintenance Contract (CMC) for pre-owned dispensing units manufactured by Gilbarco Veedor Root India Pvt Ltd. The successful contractor will be responsible for ensuring efficient operations, preventive maintenance, and repair services for the dispensing units, aimed at guaranteeing operational reliability and safety.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities with valid certifications. Bidders should also have documented experience in providing maintenance services for similar equipment. Furthermore, they must demonstrate financial stability and possess adequate human resources with technical expertise in handling dispensing units.
Technical Requirements
Bidders must meet the following technical requirements:
- Proven experience with Gilbarco Veedor Root dispensing units or similar products.
- Adequate tools and equipment for diagnostics and maintenance of specified dispensing units must be available.
- Submission of a detailed plan describing the methodology for maintenance and the expertise of the technical team involved.
Financial Requirements
Bidders should provide comprehensive financial documentation, including:
- Financial statements for the last three fiscal years.
- A report detailing previous contracts involving maintenance services for dispensing units alongside their respective values.
- Bid pricing breakdown, including service fees, parts pricing, and any additional costs.
Document Submission Details
All submissions must be made electronically via the designated platform. Complete bid proposals, including all required documents and forms, should be uploaded before the submission deadline. It is essential for bidders to comply with the required format for all documents, ensuring clarity and completeness of information.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Such entities may receive consideration as part of evaluation criteria aimed at fostering inclusivity and support for emerging businesses within the sector.
Evaluation Process
The evaluation of bids will focus on criteria such as technical competence, past performance on similar projects, approach to service delivery, and pricing structure. A detailed review will ensure that the selected contractor meets all operational and financial requirements effectively.
Delivery Locations
All services and maintenance operations will be expected to be delivered at specified locations determined by the Indian Oil Corporation Limited, focusing primarily on the geographical domains covered under the AMC/CMC.
Contact Information
For further inquiries related to the tender, bidders may refer to the official communication channels of Indian Oil Corporation Limited, ensuring that all queries are resolved promptly for an efficient bidding process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements to participate in this tender include being a registered entity with appropriate and valid certifications. Bidders must demonstrate experience in providing maintenance services, particularly for Gilbarco Veedor Root dispensing units or equivalent. As part of the qualifying criteria, bidders should also exhibit financial stability and a qualified technical team capable of delivering the necessary services.
Bidders must comply with the technical specifications that require detailed knowledge of dispensing units from Gilbarco Veedor Root India Pvt Ltd. They should provide a comprehensive service plan detailing methodologies for maintaining operational standards. Adequate tools and skills for technical diagnostics and repairs of the dispensing units must also be demonstrated, ensuring compliance with industry standards.
The Earnest Money Deposit (EMD) is a mandatory financial requirement for this tender. Bidders are required to submit the EMD amount specified in the tender documents to secure their bid’s validity. Additionally, performance security may also be necessary upon contract award to ensure adherence to service obligations throughout the contract duration.
Bids must be submitted electronically through the designated platform as specified in the tender documentation. It is crucial to adhere to the outlined submission deadlines to avoid disqualification. Bidders should ensure that all required documents are uploaded in the correct format, providing clarity and completing their proposals accurately before the cut-off date.
MSEs and startups are encouraged to participate in this tender, with special provisions designed to enhance their competitiveness. There is a focus on supporting local enterprises, which is aligned with the Make in India initiative. Bidders qualifying under the MSE category may benefit from relaxed technical criteria and enhanced evaluation criteria to promote their capabilities within the sector.
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