Tender Title: Custom Bid for Services - RPRC255091 Non Comprehensive AMC of KELTRON Make Battery Charger

Reference Number: GEM/2025/B/6075671

Issuing Authority/Department:

The tender is issued by Indian Oil Corporation Limited, under the auspices of the Ministry of Petroleum and Natural Gas.

Scope of Work and Objectives:

This tender invites bids for the Non-Comprehensive Annual Maintenance Contract (AMC) for KELTRON make battery chargers. The objective is to ensure the efficient operation and maintenance of these battery chargers at the designated locations. The service includes a range of activities from routine maintenance to emergency service visits to minimize downtime and uphold performance standards.

The successful bidder will be required to provide two primary services:

• Service Engineer Charge
• Emergency Visit

Eligibility Criteria:

Bidders must meet the following eligibility requirements:

• Be a registered entity with the capability to deliver the required services.
• Experience in providing annual maintenance and repair services for similar equipment will be advantageous.
• Comply with local regulations and possess necessary certifications.

Technical Requirements:

Bidders must demonstrate technical competence in maintaining battery chargers, particularly KELTRON's equipment. This includes familiarity with troubleshooting, repair, and performing routine maintenance services.

Financial Requirements:

Bidders should provide proof of financial solvency, which may include:

• Recent financial statements.
• Evidence of satisfactory payment history. Note that detailed financial requirements will be evaluated during the assessment process.

Document Submission Details:

Prospective bidders are expected to submit their proposals through the designated e-procurement portal. All documents—including technical and financial proposals—must adhere to the required formats specified in the tender documentation. Late submissions will be disqualified.

Special Provisions:

This tender supports Micro, Small, and Medium Enterprises (MSEs) to encourage participation. Preferential evaluation will be extended to MSE bidders following the standard provisions laid by the government to promote local enterprises.

Evaluation Process:

The evaluation of bids will be conducted based on predefined criteria, including:

• Compatibility with technical specifications.
• Financial feasibility.
• Pricing details. The awarding of the contract will prioritize quality, efficiency, and compliance with service delivery standards.

Delivery Locations:

The service support locations will be defined according to the operational requirements of Indian Oil Corporation Limited. Bidders must confirm the ability to provide service at the stated locations.

Contact Information:

For further inquiries or clarification on the tender, interested parties should refer to the official procurement portal of Indian Oil Corporation Limited for appropriate contact details.

In conclusion, the Custom Bid for Services - RPRC255091 Non Comprehensive AMC of KELTRON Make Battery Charger under the reference number GEM/2025/B/6075671 represents a vital initiative aiming to secure effective maintenance solutions for battery chargers essential for operations within the Ministry of Petroleum and Natural Gas.