Comprehensive Annual Maintenance Contract for Biometric Access Control System (ACS)
Custom Bid for Services - Two year Comprehensive Annual Maintenance Contract for installed Biometri
Tender Timeline
Tender Title: Comprehensive Annual Maintenance Contract for Biometric Access Control System (ACS)
Tender Reference Number: 113692c7b
Issuing Authority
The tender is issued by the Indian Oil Corporation Limited under the Ministry of Petroleum and Natural Gas. This department plays a crucial role in overseeing the implementation of projects relating to the management of petroleum and gas services across India.
Scope of Work and Objectives
The primary objective of this tender is to establish a Comprehensive Annual Maintenance Contract for an installed Biometric Access Control System (ACS) at the Barauni Refinery. The contract will cover all essential maintenance services, ensuring the optimal functionality of the biometric systems and the enhancement of security protocols at the refinery.
Key Scope of Work Includes:
- Periodic maintenance checks and updates of the ACS.
- Prompt resolution of any functional discrepancies or failures in the biometric systems.
- Training support and guidance for in-house staff on the proper usage of the ACS.
- Provision of all necessary spare parts and equipment for repairs and upgrades.
Eligibility Criteria
To participate in the tender, bidders must meet the following eligibility criteria:
- Registered as a legal entity and compliant with local procurement laws.
- Proven experience in managing similar contracts within the last five years.
- Financial stability demonstrated through the submission of relevant financial statements from the previous financial year.
Technical Requirements
Bidders are required to provide specific documentation that highlights their capability to meet the technical requirements, including but not limited to:
- Detailed profiles of their existing biometric maintenance services.
- Certifications and qualifications related to the installation and maintenance of access control systems.
- Compliance with prevailing standards and protocols relevant to biometric security.
Financial Requirements
All participating bidders must submit a detailed financial proposal that reflects their understanding of the project. This proposal must include a breakdown of cost, payment terms, and any additional charges that may arise during the course of the maintenance contract.
Document Submission Details
Interested bidders should provide their proposals electronically through the specified submission portal. All required documentation must be submitted before the closing date. Late submissions will not be considered.
Special Provisions
The tender offers benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, allowing them to participate under special provisions to encourage their involvement and promote local entrepreneurship. The details regarding these benefits will be provided in the tender documentation.
Evaluation Process
The evaluation of bids will follow a structured process that includes:
- Compliance checks against eligibility criteria.
- Technical evaluations based on submitted documentation and past performance.
- A financial review where bids will be assessed for cost-effectiveness and transparency of pricing structures.
Delivery Locations
All services will be rendered at the Barauni Refinery, which is located in Bihar, India.
Contact Information
For further inquiries related to this tender, bidders may reach out through the official channels of the Indian Oil Corporation Limited. Detailed contact information is included in the documentation for direct communication.
In conclusion, this tender presents an excellent opportunity for qualified service providers in the domain of biometric security management. Interested bidders are encouraged to thoroughly review the details and prepare their submissions accordingly to meet the outlined requirements.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Similar Tenders
Frequently Asked Questions
The eligibility requirements for bidders include being a registered entity, possessing a valid legal status, and demonstrating experience in providing similar services in the past five years. Furthermore, financial stability is crucial, which can be evidenced through the submission of the latest financial statements. Compliance with all relevant local and national laws is mandatory to ensure a fair evaluation process.
Bidders must adhere to specific technical specifications related to the installation and maintenance of the Biometric Access Control System (ACS). They need to showcase documented evidence of their ability to meet current standards, such as system compatibility and operational protocols. Additionally, certification of relevant skills and compliance with security standards is required for potential evaluation.
The financial requirements necessitate a detailed proposal that outlines all expected costs associated with the maintenance services. This includes a breakdown of service fees, expected payment terms, and any potential extra costs that may arise during the service contract. Transparency in financial documentation is crucial for the bid evaluation.
Bidders must submit their proposals through the specified online submission portal. It is essential to ensure that all documents are uploaded as per the required formats (typically PDFs or Word documents) and submitted before the deadline. Late submissions will not be entertained, so timely submission is vital.
Yes, there are special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits may include preferential treatment during the evaluation process or reduced eligibility criteria to encourage participation from smaller entities. More specific details regarding these provisions can be found in the tender documentation to ensure all interested parties understand their advantages.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders