INDIAN OIL CORPORATION LIMITED Tender by Indian Oil Corporation Limited (GEM/2025/B/6172223)

Tender Title: Custom Bid for Services - MRCC24B003 ARC Job of Facilitation of Units Production Activities at IOCL

Reference Number: GEM/2025/B/6172223

Issuing Authority/Department: Indian Oil Corporation Limited, under the Ministry of Petroleum and Natural Gas

Scope of Work and Objectives: The primary objective of this tender is to facilitate the production activities of units at the Mathura Refinery operated by Indian Oil Corporation Limited (IOCL). This involves providing comprehensive support services to enhance operational efficiency, ensure optimal productivity levels, and adhere to safety and environmental regulations. The scope of work will encompass various facets, including, but not limited to, production management, equipment maintenance facilitation, and logistical support tailored to the unique needs of refinery operations.

Eligibility Criteria: Participants must be registered entities with proven industry experience relevant to the job. Eligible bidders should have a strong background in providing services in the petroleum sector, particularly in refinery operations. They must also possess the necessary licenses and certifications mandated by regulatory authorities. Compliance with quality and safety standards prevalent within the petroleum industry is essential.

Technical Requirements: The bid submissions should meet specific technical specifications defined by the Indian Oil Corporation. This includes adherence to prescribed operational protocols, the capability to mobilize required resources efficiently, and maintaining quality control measures throughout the project duration. Those submitting bids should also demonstrate the use of appropriate technology and methodologies suited to production facilitation in a refinery environment.

Financial Requirements: Bidder submissions must include detailed financial proposals showcasing competitive pricing structures. Bidders are also required to furnish a comprehensive Earnest Money Deposit (EMD) to ensure bid seriousness and commitment to project execution. Further, the payment terms will be outlined, emphasizing adherence to established financial norms.

Document Submission Details: All required documents, including proposals, technical specifications, and supporting certifications, must be submitted electronically through the designated government e-marketplace portal. Bidders should ensure complete documentation to avoid any disqualification during the evaluation process.

Special Provisions: The tender supports Micro, Small, and Medium Enterprises (MSEs) through reserved bidding opportunities to encourage wider participation, as well as facilitate startups within the petroleum services domain. Compliance with 'Make in India' policies is also a consideration during the evaluation process to promote local procurement.

Evaluation Process: Submissions will undergo a structured assessment focusing on technical compliance and financial viability. Bids will be evaluated based on criteria such as experience, technical capability, adherence to safety and quality standards, and cost-effectiveness. The Indian Oil Corporation will prioritize bidders who demonstrate robust operational strategies and delivery capabilities.

Delivery Locations: Services required will predominantly be delivered at the Mathura Refinery, which demands an understanding of operational dynamics and logistical coordination within the facility.

Contact Information: For further inquiries regarding the tender, participants are advised to refer to the official communication channels of the Indian Oil Corporation Limited. Additional assistance may be pursued through the relevant contact forms available on the GEM portal.