Indian Railways Tender by North Central Railway (4eef96a2)
Custom Bid for Services - Comprehensive AMC of Split AC units/window type AC units and water cooler
Tender Timeline
Tender Title: Comprehensive AMC of Split AC Units and Water Coolers
Reference Number: 4eef96a2
Issuing Authority: Ministry of Railways, Indian Railways
The Ministry of Railways is inviting proposals for a Comprehensive Annual Maintenance Contract (AMC) for Split AC units, Window Type AC units, and Water Coolers. This tender specifically addresses maintenance needs in the Central Hospital, DRM Office, and various offices within the Prayagraj area for a duration of three years. The objective of this contract is to ensure optimal performance, reliability, and longevity of the specified units through regular maintenance services and prompt repairs.
Scope of Work and Objectives
The successful bidder will be responsible for providing comprehensive maintenance services, which will include:
- Regular maintenance of Split ACs and Water Coolers to ensure efficient operation.
- Scheduled inspections and necessary repairs on a timely basis.
- An emergency response service for quick rectification of any breakdowns.
- Documentation of all services performed and issues addressed.
- Ensuring compliance with safety and quality standards.
The primary objectives of this tender include maintaining operational efficiency and enhancing the lifecycle of the equipment in line with best practices.
Eligibility Criteria
To be eligible for this tender, bidders must meet the following criteria:
- Must be a registered entity with all the necessary certifications and licenses related to electrical and HVAC services.
- Must have a minimum of three years of experience in providing maintenance services for similar equipment.
Technical Requirements
Bid submissions must demonstrate the technical capabilities required for this AMC. This includes:
- A comprehensive service plan detailing the frequency of maintenance visits and scope.
- Adequate tools and equipment to conduct maintenance and repairs.
- Assurance of qualified technicians with relevant HVAC certifications.
- Past performance records in a similar field must be included.
Financial Requirements
Bidders are required to submit a detailed pricing proposal that includes:
- Cost of services on an annual basis for the complete contract duration.
- Any additional charges for emergency repairs or parts replaced.
- Payment terms and conditions must be clear, highlighting timelines for payment and invoicing.
Document Submission Details
All bid submissions must be made in accordance with the specified guidelines provided in the tender document. Preliminary bids must include:
- A completed bid form.
- Proof of eligibility and documentation as outlined above.
- Financial documents showcasing financial stability.
Special Provisions
Benefits are provided for Micro, Small, and Medium Enterprises (MSEs) and start-ups in this tender. Bidders qualifying under these categories may enjoy relaxed eligibility criteria and possible exemptions on certain fees.
Evaluation Process
The evaluation of bids will consist of a thorough assessment based on:
- Technical qualifications.
- Financial offers.
- Previous experience and performance history in similar contracts.
The evaluation aims to ensure the selection of a qualified and cost-effective bidder whose proposal demonstrates the best value for the Ministry of Railways.
Delivery Locations
Services will be required at the following locations within the Prayagraj area:
- Central Hospital
- DRM Office
- Various other governmental offices operating in the area.
Contact Information
For inquiries regarding the tender, bidders can reach out to the concerned department via the contact details outlined in the official tender documentation. It is essential to keep communications clear and detailed to facilitate efficient resolution of any questions.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
9 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with appropriate certifications and licenses in HVAC services. Potential bidders should have a minimum experience of three years in similar maintenance contracts, showcasing their capability to meet the tender’s extensive requirements.
Bidders must provide a portfolio of necessary certificates demonstrating compliance with safety and quality standards within the HVAC sector. This may include certifications from recognized industry bodies, proof of technician qualifications, and any ISO accreditation relevant to maintenance and repair services.
Interested parties must ensure they register as a vendor with the Ministry of Railways. The registration process involves filling out the necessary forms and providing documents outlined in the bid proposal. Submissions can typically be made electronically via the official tender portal, ensuring that all required documents are completed and submitted in the approved formats.
Bidders must provide an Earnest Money Deposit (EMD) along with their proposals to secure their bids. This deposit acts as assurance of the bid’s integrity. Performance security may also be required post-award to ensure compliance with contract terms during the tenure of the AMC.
Yes, there are special provisions for Micro, Small, and Medium Enterprises (MSEs) that may include relaxed eligibility criteria, fee exemptions, or priority in evaluation. This initiative aims to encourage MSE participation, promoting local entrepreneurship and compliance with national procurement policies.
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