Tender Title: Parcel Handling Activity

Reference Number: GEM/2025/B/6136406
Issuing Authority: Ministry of Railways, Indian Railways

The Parcel Handling Activity Tender is launched by the Ministry of Railways under the Indian Railways sector to procure specialized services for efficient loading, unloading, and movement of parcels. This tender encompasses activities that are crucial for ensuring the smooth transition of parcels between various platforms to parcel offices and vice versa over a designated period of one year.

Scope of Work and Objectives

The primary objective of this tender is to ensure timely and efficient management of parcel handling activities across multiple platforms. The scope of work includes but is not limited to:

• Loading and unloading parcels from trains to designated areas.
• Movement of parcels between platforms and parcel offices.
• Employing dedicated staff trained in handling various parcel sizes and types.
• Ensuring service continuity and quality of operations under the supervision of Indian Railways standards.

Successful bidders will be expected to adhere strictly to the technical requirements outlined in the tender documents, ensuring that all operations meet or exceed the specified benchmarks.

Eligibility Criteria

Bidders must satisfy the following eligibility requirements to qualify for this tender:

• Be a registered entity relevant to service provision in the logistics and parcel handling sector.
• Company registration and compliance documents must be submitted upon request.
• Relevant experience in handling parcel operations for a minimum of two years.

Technical Requirements

Bidders will need to demonstrate competence in the following areas:

• Proficiency in managing loading and unloading operations safely.
• Capability to employ trained personnel for operational efficiency.
• Use of suitable equipment for movement and handling of parcels.
• Adherence to quality standards as defined by Indian Railways.

Financial Requirements

Bidders must provide a comprehensive financial proposal that meets the financial criteria set forth in the tender. This includes:

• Submission of detailed cost breakdowns catering to all aspects of services offered.
• Provision of Earnest Money Deposit (EMD) to ensure tender submission commitment.
• Clarification of payment terms as detailed in the documentation.

Document Submission Details

Bidders are required to submit all relevant documents, including eligibility proof, technical specifications, and financial proposals by the specified submission deadline. All submissions must be made electronically through the designated government procurement portal.

Special Provisions

This tender may offer benefits for Micro, Small, and Medium Enterprises (MSEs). Special consideration will be given to those who qualify under the Make in India initiative, promoting local businesses.

Evaluation Process

The evaluation and selection process will be based on:

• Compliance with technical and financial requirements.
• Cost-effectiveness of the proposal.
• Experience and capabilities of the submitting entity.

Bidders may be required to present further documentation or clarifications during the evaluation phase.

Delivery Locations

Services will be required at various designated railway platforms and parcel offices throughout the operational zone of Indian Railways.

Contact Information

For additional details about the tender, interested parties may seek clarification through the official channels provided in the tender documents.

This tender represents an excellent opportunity for service providers to partner with Indian Railways in enhancing parcel management operations while meeting necessary standards and requirements.