Indian Railways Tender by Eastern Railway (GEM/2025/B/6122777)
Monthly Basis Cab & Taxi Hiring Services - SUV; 1600 km x 720 hours; Local 24*7

Tender Timeline
Tender Title: Monthly Basis Cab & Taxi Hiring Services - SUV
Reference Number: GEM/2025/B/6122777
Issuing Authority/Department: Indian Railways, Ministry of Railways
Overview
The Monthly Basis Cab & Taxi Hiring Services - SUV tender aims to procure reliable transportation services for the Indian Railways over a specified period. This service includes the hiring of SUVs to fulfill various transport requirements for operational needs, ensuring a top-notch, efficient service for both official and non-official travel. The successful bidder will be responsible for providing well-maintained vehicles and professional drivers in adherence to the contract terms.
Scope of Work and Objectives
The primary objective is to provide daily cab and taxi services utilizing SUVs, covering a distance of 1600 km and 720 hours over a monthly basis. The transportation must be available locally and round the clock (24/7). The chosen contractor must ensure the following:
- Provision of high-quality, insured, and roadworthy SUVs.
- Professional, trained drivers equipped with the necessary driving licenses.
- Timely and responsive service, ready to meet sudden or pre-scheduled requests.
- Maintenance of all vehicles in peak operational condition.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility requirements:
- Must be a registered entity with valid tax identification numbers.
- Proven experience in providing transport services, preferably to government or large corporate clients.
- Financial capacity to sustain the operational needs and fulfill contract requirements.
- Compliance with all local and national regulations pertaining to vehicle and driver safety.
Technical Requirements
Bidders are required to provide the following technical specifications:
- A fleet consisting of SUVs that are no older than three years from the date of service commencement.
- Detailed maintenance records for all vehicles.
- Comprehensive insurance coverage for both vehicles and drivers.
- Driver verification documents, including licenses and background checks.
Financial Requirements
Bidders must demonstrate financial stability through documentation that includes:
- Annual turnover statements for the past three fiscal years.
- Bank statements proving operational capability.
- Any necessary certifications or licenses required to operate a taxi business.
Document Submission Details
All tender submissions must include:
- A completed bid form as per the prescribed format.
- Technical proposals detailing vehicle specifications and driver qualifications.
- Financial proposals outlining the pricing structure.
- Compliance certificates with relevant transport regulations.
Submissions should be made electronically through the designated platform, ensuring all documents are provided in accepted formats (PDF, DOC, etc.).
Special Provisions
This tender may provide benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, promoting participation from these entities to encourage local job creation and growth.
Evaluation Process
The evaluation of tender submissions will be conducted through a two-stage process:
- Technical Evaluation: Assessment based on the capability, experience, and resources submitted by bidders.
- Financial Evaluation: Review of the financial proposals based on the cost structure provided.
Bidders receiving the highest scores in both evaluations will be shortlisted for contract award.
Delivery Locations
The services are to be executed primarily within the local limits specified by the Indian Railways for operational needs, covering various sites as directed.
Contact Information
For further inquiries or clarifications related to this tender, bidders are encouraged to reach out to the Indian Railways using the contact mechanisms listed in the tender documents.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered business entity with a valid tax identification number. Bidders should demonstrate relevant experience in providing transport services to government or corporate clients, possess the financial capacity to cover operational needs, and comply with local transportation regulations to ensure safety and reliability.
Bidders must submit vehicles that are SUVs and no older than three years. The vehicles should come with detailed maintenance history and comprehensive insurance coverage. Additionally, driver credentials including valid driving licenses and background checks are required to ensure safety and professionalism in service delivery.
All submissions must be completed electronically via the designated procurement platform. Required documents include a completed bid form, technical specifications, and financial proposals presented in accepted formats such as PDF or DOC. Bidders should ensure all documentation is comprehensive and meets the tender guidelines.
The tender encourages participation from MSEs and startups, offering special provisions designed to enhance their chances for contract acquisition. This initiative aims to promote local businesses and facilitate growth in the transportation sector, aligning with government policies to support entrepreneurship.
The evaluation process consists of two stages: technical evaluation and financial evaluation. Bidders’ qualifications and past performance will be assessed first, followed by a review of the financial proposals. The contracts will be awarded to those scoring the highest in both evaluations, ensuring a fair and transparent selection of service providers.
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