Indian Railways Tender by East Coast Railway (GEM/2025/B/6142685)
Monthly Basis Cab & Taxi Hiring Services - MUV; 3000 kms per month per vehicle; Outstation 24*7

Tender Timeline
Tender Title: Monthly Basis Cab & Taxi Hiring Services
Reference Number: GEM/2025/B/6142685
Issuing Authority/Department: Indian Railways, Ministry of Railways
Scope of Work and Objectives
The objective of this tender is to engage a reliable service provider for Monthly Basis Cab & Taxi Hiring Services specifically for Multi-Utility Vehicles (MUVs). The selected provider will be required to ensure the availability of vehicles that can cover a total of 3000 kms per month per vehicle with the capability to operate on an outstation 24*7 basis. This service aims to support the transportation requirements for official duties and enhance mobility for Indian Railways personnel.
Eligibility Criteria
To qualify for this tender, bidders must be legally registered entities, which may include individuals, partnerships, or corporations. They should have a proven track record in providing similar taxi hiring services. Bidders must also meet specific operational capabilities, including a fleet of well-maintained vehicles and a robust transport management system that ensures compliance with safety and quality standards.
Technical Requirements
Bidders should have:
- A fleet of MUVs that meet safety regulations and comfort standards.
- Experienced drivers with valid licenses and background checks.
- GPS tracking systems and customer service support for timely updates and assistance.
- Insurance coverage for all vehicles as per regulatory requirements.
Financial Requirements
Bidders are required to demonstrate financial viability through verified financial statements. Submission of a performance security may be necessary, as outlined later in this document. Compliance with payment terms will be pivotal in the evaluation process, ensuring the service provider remains accountable.
Document Submission Details
All relevant documents should be submitted electronically through the designated tender platform before the deadline. Required documents include:
- Bid submission form
- Company registration certificates
- Financial statements
- Technical capability documents
- Insurance certificates
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) may be eligible for benefits under this tender, promoting local enterprise participation. Startups with innovative transportation management solutions are also encouraged to apply.
Evaluation Process
Bids will be evaluated based on compliance with technical specifications, financial stability, and service delivery capabilities. A scoring system will assess the responsiveness of bids against the defined criteria. The evaluation will be thorough to ensure the selection of the most capable service provider.
Delivery Locations
Services will primarily cater to all points required by Indian Railways across the designated operational regions, ensuring coverage for both urban and rural areas.
Contact Information
For any inquiries, bidders should utilize the official communication channels provided in the tender portal, ensuring clarity and precise information exchange.
In summary, this tender represents an essential opportunity for service providers to engage with the Indian Railways, ensuring enhanced transportation solutions that align with their operational demands and contribute toward efficient service delivery.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Similar Tenders
Frequently Asked Questions
The eligibility requirements include being a registered entity, with a demonstrated history of providing transport services similar to the scope of this tender. Bidders must possess a fleet of well-maintained Multi-Utility Vehicles (MUVs), along with qualified drivers who have valid licenses. Additionally, financial documents that prove service capability and stability are mandatory for qualification.
Bidders must include various certificates such as company registration documents, valid insurance for the vehicles, and financial statements demonstrating the capacity to undertake the contract. Additionally, any technical compliance documents that are relevant to safety and operational standards must also be submitted to ensure adherence to regulatory requirements.
The registration process involves creating an account on the designated tender portal. After logging in, bidders must fill out the bid submission form and upload necessary documents, including eligible technical specifications and financial information as part of their application. It’s crucial to adhere to the guidelines provided to avoid disqualification due to incomplete submissions.
An Earnest Money Deposit (EMD) may be required to ensure the bidder’s commitment to the tender process. The EMD helps to screen out non-serious bids and is typically refundable upon the final decision on the contract award. Bidders should refer to specific instructions in the tender documentation for exact amounts and submission procedures.
MSEs may be afforded special considerations, including reduced eligibility criteria and potential relaxation in terms of bidding requirements. Additionally, MSEs are often eligible for certain financial incentives and support under government policies such as the Make in India initiative, aimed at promoting local industry participation and enhancing procurement opportunities for small businesses.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders