Indian Railways Tender by Eastern Railway (GEM/2025/B/6084084)
Monthly Basis Cab & Taxi Hiring Services - SUV; 2500 km x 320 hours; Outstation 24*7

Tender Timeline
Tender Title: Monthly Basis Cab & Taxi Hiring Services - SUV; 2500 km x 320 hours; Outstation 24*7
Reference Number: GEM/2025/B/6084084
Issuing Authority: Indian Railways, Ministry of Railways
The Monthly Basis Cab & Taxi Hiring Services - SUV; 2500 km x 320 hours; Outstation 24*7 tender invites prospective service providers to participate in the provision of comprehensive cab and taxi hiring services for Indian Railways. The primary objective of this tender is to establish a reliable transportation service that can meet the travel needs of the Indian Railways personnel.
Scope of Work and Objectives
The scope of this tender encompasses the provision of cab and taxi hiring services that include the following key objectives:
- Providing SUVs for personnel transfer, ensuring comfort and safety along with adherence to the specified mileage of 2500 kilometers per month and a maximum of 320 hours of usage.
- Outstation Services will be available to accommodate the transportation needs beyond city limits, ensuring functionality 24 hours a day, 7 days a week.
- Sustained Support from the service provider to manage any contingency travel requirements on short notice.
Eligibility Criteria
To qualify for this tender, bidders must fulfill specific eligibility requirements as set forth by the Indian Railways. This includes being a registered entity capable of providing the required services and having satisfactory past performance in similar projects.
Technical Requirements
Bidders must demonstrate compliance with the following technical requirements:
- The provision of well-maintained SUVs that meet safety and emission standards.
- Availability of drivers who possess valid driving licenses and are insured.
- Capability to provide GPS tracking for all vehicles to ensure transparency and accountability.
Financial Requirements
Cost considerations are crucial, and bidders must provide a detailed financial proposal that aligns with the pricing structure expected by the ministry. This should include all relevant direct and indirect costs associated with the service provision.
Document Submission Details
All required documentation should be submitted through the designated online portal. Bidders must ensure all applications are completed accurately and all necessary credentials are included.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders falling under these categories may receive additional evaluation benefits.
Evaluation Process
The evaluation of the tender submissions will be conducted based on a robust set of criteria focusing on technical merit and pricing strategy. Proposals will be scored against predefined standards to determine the most suitable bidder for the project.
Delivery Locations
Services are expected to cover all designated locations as outlined by the Indian Railways, with a focus on flexibility and responsiveness to outstation transportation requests.
Contact Information
For inquiries, bidders can refer to the official contact points as listed in the tender documentation from the Indian Railways.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with experience in providing cab and taxi services. Bidders are required to show proof of a valid business registration and submit a portfolio of past service contracts to demonstrate credibility.
Bidders must possess valid documentation including insurance certifications for vehicles, drivers’ licenses, and emission compliance certificates. These ensure that vehicles meet necessary safety and environmental standards, providing assurances for quality service delivery.
The registration process requires bidders to create an account on the designated online portal, complete all required fields, and upload necessary documents. It’s critical to double-check submissions for completeness to avoid disqualification.
Documents should be submitted in widely accepted formats such as PDF and Word. Bidders should ensure that files are not password protected and that all pages are clear and legible for evaluation purposes.
Payment terms typically stipulate that bidders must define their payment structure within their proposals, which may include upfront payments, milestone payments, or periodic billing based on service delivery. Evaluating the price evaluation considerations will also play a key role in financial negotiations post-tender award.
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