Indian Railways Tender by South East Central Railway (GEM/2025/B/6136948)
Custom Bid for Services - Minimum Wages Staff Cost),Custom Bid for Services - Laundry service,Custo
Tender Timeline
Tender Title: Custom Bid for Services - GEM/2025/B/6136948
Issuing Authority: Ministry of Railways, Indian Railways
The Ministry of Railways invites potential bidders to participate in a Custom Bid for Services related to essential operational needs of the Indian Railways. The tender is aimed at procuring various services essential for maintaining optimal functionality across rail operations. This bid encompasses a wide range of services including but not limited to Minimum Wages Staff Cost, Laundry Service, Cleanliness of Running Rooms, Uniforms, Newspaper and Magazines, Up-Keeping of Garden/Lawn, and Subsidised Meals & Breakfast.
Scope of Work and Objectives
The primary objectives of this tender are to ensure that Indian Railways operates smoothly by outsourcing various essential services. Bidders will be required to submit proposals that demonstrate their capacity to deliver services efficiently, complying with the standards set by the Ministry of Railways. The selected service providers must adhere to all operational guidelines and quality standards specified throughout the contract duration.
Moreover, the scope of work covers the following services:
- Minimum Wages Staff Cost: Ensuring that staff salaries are compliant with prevailing wage laws.
- Laundry Service: Providing laundry solutions for staff uniforms and other necessary items.
- Cleanliness of Running Rooms: Maintaining hygiene and cleanliness in railway running rooms.
- Uniform: Providing two sets of uniforms per staff member annually.
- Newspapers and Magazines: Supplying reading materials for staff welfare.
- Up-Keeping of Garden/Lawn: Maintaining green areas within railway premises.
- Subsidised Meals & Breakfast: Offering meals at subsidized rates for staff members.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities capable of offering the services specified. They should possess prior experience in delivering similar services within a government or large-scale organization. Financial stability, as well as adherence to labor laws and local regulations, is mandatory.
Technical Requirements
Bidders need to adhere to specific technical requirements that ensure compatibility with existing operational frameworks. This includes having the necessary infrastructure and manpower to deliver on the diverse service components mentioned above.
Financial Requirements
All bidders must demonstrate financial capability, which includes providing recent financial statements to validate their stability. They should also offer competitive pricing for the services outlined, ensuring compliance with government-set pricing norms.
Document Submission Details
Proposals must be submitted in the prescribed format as specified by the Ministry of Railways. Interested bidders should gather all necessary documents, including proof of eligibility, technical and financial proposals, and submit them according to the instructions provided in the tender documentation.
Special Provisions
The tender includes special provisions aimed at promoting Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders falling within these categories may receive benefits as outlined, which can include relaxed eligibility criteria or financial assistance.
Evaluation Process
The evaluation of bids will be conducted in a transparent manner, focusing on both technical and financial aspects. Proposals will be assessed based on compliance with the tender specifications and overall service delivery capability.
Delivery Locations
Services rendered will primarily be within the jurisdiction of the Indian Railways, aligning with locations needing operational support and maintenance.
Contact Information
For any inquiries or clarifications regarding this tender, potential bidders are encouraged to contact the Ministry of Railways directly. Contact details can usually be found in the tender documents.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
14 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Similar Tenders
Frequently Asked Questions
The eligibility requirements for this tender involve being a registered entity and possessing previous experience in offering similar services, particularly with government or large organizations. Bidders need to comply with specific documentation requirements to showcase legal compliance and operational competence. Financial stability is essential, and companies must demonstrate the capability to meet minimum wage regulations and labor laws.
Bidders are required to meet specific technical specifications that align with the operational needs of the Indian Railways. This includes having the infrastructure, equipment, and trained personnel necessary for the provision of services such as cleanliness, uniform supplies, and meal provisions. Proposals should detail how the bidder plans to comply with these specifications to ensure quality service delivery.
The Earnest Money Deposit (EMD) is a critical requirement for bidders when submitting their proposals. It acts as a security to ensure commitment from the bidders towards fulfilling the contract terms if awarded. The specific amount required will be detailed in the tender documentation, alongside terms regarding the refund process or forfeiture conditions.
The submission methods for this tender typically require electronic submission through the designated portal specified by the Ministry of Railways. Bidders must compile all required documents, including technical and financial proposals, and ensure they are in the accepted formats as outlined in the tender notice.
The tender provides several benefits for Micro, Small, and Medium Enterprises (MSEs), such as reserved quotas, relaxed qualification criteria, and potential financial assistance. This initiative aims to encourage participation from smaller businesses and support their growth in government procurement processes. Compliance with ‘Make in India’ policies is also encouraged, promoting domestic manufacturing and local content.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders