Tender Title:

Custom Bid for Services - Comprehensive Annual Maintenance Contract (CAMC) for Computers, Printers, Scanners, Xerox Machines, and CCTV Cameras

Reference Number:

db61d89

Issuing Authority:

Indian Railways, Ministry of Railways

Scope of Work and Objectives:

The purpose of this tender is to solicit bids for the Comprehensive Annual Maintenance Contract (CAMC) for various technological equipment including Computers, Printers, Scanners, Xerox Machines, and CCTV Cameras. This contract aims to ensure the functional efficiency and longevity of the technological assets at Rail Coach Naveenikaran Karkhana Jhansi for an uninterrupted period of two years. By engaging a competent service provider, the Indian Railways seeks to maintain operational capabilities and reduce downtime associated with equipment failures.

Eligibility Criteria:

Bidders must meet specific eligibility requirements to qualify for the tender. These may include being a registered entity in relevant service sectors, possessing a valid tax registration, and having experience in providing maintenance services for IT and electronic equipment. Additional experience or credentials may also be specified in further documentation upon inquiry.

Technical Requirements:

The service provider must demonstrate proficiency in the following areas:

• Preventive and corrective maintenance services for all equipment specified in the contract.
• Capability to handle emergency repairs and replacements.
• Compliance with all relevant technical standards and use of certified components.
• Availability of skilled technicians with proper certifications.

Financial Requirements:

Bidders are required to submit proof of financial capability to undertake the contract, which may involve providing certificates from recognized financial institutions. Any additional financial documents such as balance sheets or turnover certificates might also be required to ascertain the bidder’s capability.

Document Submission Details:

Interested bidders must prepare and submit the necessary documentation as prescribed in the tender notice. This documentation should include bid forms, supporting credentials, technical and financial proposals in stipulated formats, ensuring compliance with submission guidelines to avoid disqualification.

Special Provisions:

Benefits are available for Micro, Small, and Medium Enterprises (MSEs) and startups participating in this tender. Eligible bidders may benefit from relaxed qualification criteria and additional weightage in the evaluation process for their submissions.

Evaluation Process:

The evaluation of bids will be conducted in a structured manner, focusing on compliance with technical specifications, financial robustness, and experience in similar projects. The bids will be scored based on predefined criteria, with successful bidders being contacted for further negotiation and contract discussions.

Delivery Locations:

Services will be provided specifically at Rail Coach Naveenikaran Karkhana Jhansi and potentially at other affiliated locations as directed by the contract administrator.

Contact Information:

For further inquiries regarding this tender, bidders may contact the designated office within the Ministry of Railways. Full contact details will be provided in the official tender announcement or can be accessed through the Indian Railways’ official channels.

This tender presents a significant opportunity for qualified firms to engage in a government contract that supports vital operations within the railway sector. Bidders are strongly encouraged to meticulously review all tender documents and follow prescribed protocols for submission to ensure successful participation.