Indian Railways Tender by Banaras Locomotive Works (GEM/2025/B/6127142)
Custom Bid for Services - Data Entry Operator

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Tender Title: Custom Bid for Services - Data Entry Operator
Reference Number: GEM/2025/B/6127142
The Indian Railways, under the auspices of the Ministry of Railways, invites bids for a Custom Bid for Services focusing on the provision of Data Entry Operator services. This tender is geared toward establishing a partnership to enhance operational efficiency and data management practices within the railway administration.
Scope of Work and Objectives
This tender aims to procure specialized services in data entry, ensuring accurate and prompt processing of essential information crucial for the railway operations. The scope of work includes but is not limited to:
- Data entry from various sources into designated systems.
- Error-checking and maintaining data quality.
- Regular updates of databases to ensure data accuracy.
The objective is to employ skilled Data Entry Operators who can manage a high volume of data while adhering to strict deadlines and quality standards.
Eligibility Criteria
To be eligible for participation in this tender, bidders must meet the following requirements:
- Must be a registered entity capable of providing data entry services.
- Must have relevant experience in providing similar services, preferably in government or large institutional frameworks.
- Compliant with necessary legal and operational regulations relevant to the location of service delivery.
Technical Requirements
Potential bidders must demonstrate technical expertise in data entry processes, including:
- Familiarity with various data management software and tools.
- Proficiency in using spreadsheet and database applications.
- Ability to maintain data integrity and accuracy through quality assurance standards.
Financial Requirements
Bidders must provide a comprehensive financial proposal detailing costs associated with the delivery of data entry services. This proposal should reflect:
- Competitive pricing in relation to market standards.
- Clear structuring of costs involved, including any applicable taxes and fees.
Document Submission Details
Interested bidders are required to submit the following documents:
- A completed bid proposal form.
- Relevant certificates evidencing compliance with eligibility criteria.
- A company profile with references from past clients, if available.
All documents should be submitted electronically in accepted formats.
Special Provisions
This tender creates opportunities for Micro, Small, and Medium Enterprises (MSEs) and encourages start-ups. Provisions will be made to facilitate their participation in line with government policies. Bidders are encouraged to highlight their status as MSEs or Start-ups in their submission.
Evaluation Process
The evaluation of bids will be conducted based on:
- Compliance with technical specifications.
- Financial proposals including cost-effectiveness.
- Experience and previous performance metrics of bidders.
Shortlisted bidders may be invited for further discussion or clarification regarding their proposals.
Delivery Locations
The services will be primarily required within the operational zones of the Indian Railways. Specific locations will be detailed upon the award of the tender.
Contact Information
For further inquiries, bidders may refer to the official contact points listed on the Indian Railways’ procurement platform. For detailed assistance and clarification on the submission process, interested parties should follow the guidelines set forth in the tender documentation.
Conclusion
This tender for Data Entry Operator services presents a significant opportunity for qualified and competent service providers to partner with the Indian Railways, contributing to enhanced operational efficiency and data management in the public transportation sector.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
11 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in the Data Entry Operator tender include being a registered entity capable of delivering data entry services, possessing relevant experience in similar projects, and compliance with applicable legal and operational regulations. Bidders should also be prepared to showcase their expertise and past performance, particularly in large-scale or governmental settings.
Bidders must submit relevant certificates that verify their compliance with the eligibility criteria, capabilities, and statutory regulations. These may include business registration certificates, tax compliance certificates, and any subject-specific certifications that demonstrate operational competencies.
Yes, interested parties must complete a registration process which typically involves creating an account on the procurement platform designated by the Indian Railways. Bidders will be required to furnish necessary details, including company information and relevant documentation, as stipulated in the tender details.
The Earnest Money Deposit (EMD) and other financial security requirements will be outlined in specific tender documentation. Bidders should be prepared to submit the EMD at the time of proposal submission to demonstrate their seriousness and commitment to the tender process.
This tender includes provisions designed to facilitate the participation of Micro, Small, and Medium Enterprises (MSEs). MSEs may receive preference in bidding processes, potentially enhanced payment terms, and support for meeting compliance requirements. Bidders should indicate their MSE status to take advantage of these benefits when submitting their proposals.
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