Indian Railways Tender by South Western Railway (281e87f3)
Custom Bid for Services - Mechanized cleaning of coaches of nominated en-route trains at Hubli stat

Tender Timeline
Tender Title: Mechanized Cleaning of Coaches for Nominated En-Route Trains
Reference Number: 281e87f3
Issuing Authority
Ministry of Railways, Indian Railways
Scope of Work and Objectives
The purpose of this tender is to engage a qualified service provider for the mechanized cleaning of coaches for nominated en-route trains at Hubli station. This initiative is part of the Clean Train Station Scheme and aims to ensure a high standard of cleanliness and hygiene within the coaches. The contract entails cleaning services for various platforms (1, 2, 3, 4, and 5) and operates in two shifts, enabling comprehensive service delivery throughout the day for a duration of two years.
Eligibility Criteria
Eligible bidders must be registered entities with relevant experience in providing similar services. Compliance with the necessary licensing and capability assessments is required to ensure effective service delivery. All bidders must demonstrate a proven history of successful contracts in the cleaning services domain, especially for transport or railway-related projects.
Technical Requirements
The service provider must ensure the use of modern, eco-friendly cleaning equipment and methodologies. The team deployed for the cleaning must be adequately trained, capable of adhering to the safety and quality standards outlined in the railway specifications. The service provider should also have contingency measures in place for unexpected requirements.
Financial Requirements
Bidders must provide financial documents that demonstrate their stability and capacity to undertake a project of this scale. This includes:
- Recent financial statements
- Evidence of previous similar contracts
- Proof of financial capacity to handle the contract payment terms.
Document Submission Details
Bidders are required to submit all necessary documentation through the official e-procurement platform, ensuring that all files are in an accepted format such as PDF or DOC. Each submission must include completed forms relating to the technical and financial bids, as well as proof of eligibility.
Special Provisions
This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and Startups. Eligible bidders from these sectors may be given preferential treatment under applicable Indian government policies aimed at promoting their participation in public procurement.
Evaluation Process
Tenders will undergo a thorough evaluation process, assessing both technical and financial submissions. The bidders will be assessed based on their ability to meet the defined requirements, including service quality, operational strategies, and pricing. The most competitive bids will be considered for contract award.
Delivery Locations
The cleaning services will be rendered at Hubli station across multiple designated platforms, as per the specified requirements.
Contact Information
For additional inquiries, potential bidders may contact the Ministry of Railways, Indian Railways directly through the available communication channels provided on the official procurement notice.
This tender presents an excellent opportunity for organizations specializing in mechanized cleaning services to contribute to the cleanliness and upkeep of train coaches, thus enhancing the travel experience for passengers.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
14 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having relevant experience in providing similar services, and the ability to comply with all relevant regulations. Bidders must demonstrate their previous success in cleaning services, particularly within transportation sectors, to validate eligibility.
The technical specifications require the use of advanced, eco-friendly cleaning techniques and equipment. Additionally, the personnel involved must be properly trained and certified to ensure compliance with safety and quality standards in the cleaning process, aimed at maintaining high cleanliness levels.
The Earnest Money Deposit (EMD) serves as a security measure within the tender process and will be defined in the detailed tender documents. Bidders must ensure to review the tender specifications to understand the required value and submission process effectively.
Document submissions should be made through the official e-procurement platform. Bidders must ensure that all required forms are filled in correctly and uploaded in acceptable formats such as PDF or DOC, as specified in the submission guidelines.
This tender provides specific advantages for Micro, Small, and Medium Enterprises (MSEs), including simplified bidding procedures and possible financial concessions. These measures are in line with the government’s policies to encourage participation from smaller enterprises and support the growth of local businesses in public procurement activities.
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