Indian Railways Tender by South Central Railway (407d02c2b)

Custom Bid for Services - Outsourcing of Housekeeping and Semi Mechanized cleaning of SKZR PDPL a

Service
Qty:NaN
EMD: ₹3.1 Lakh
EST Bid: ₹3.2 Crore

Tender Timeline

Tender Issue
May 19, 2025 at 9:18 PM

Tender Title: Outsourcing of Housekeeping and Semi Mechanized Cleaning Services

Reference Number: 407d02c2b

Issuing Authority:

Ministry of Railways, Indian Railways

Scope of Work and Objectives:

The primary objective of this tender is to procure services for the outsourcing of housekeeping and semi-mechanized cleaning for the SKZR PDPL and JMKT railway stations, including their colonies. The scope of work encompasses a comprehensive cleaning solution, aimed at enhancing cleanliness and maintenance standards across the designated sites for a duration of four years on an outcome basis. Successful bidders will be expected to provide efficient cleaning solutions that can meet the high demands of passenger service, operational efficiency, and health standards.

Eligibility Criteria:

To participate in this tender, bidders must meet specific eligibility criteria. This includes being a legally registered entity, possessing relevant experience in similar cleaning contracts, and demonstrating the ability to comply with operational standards required by the Indian Railways. Additional prerequisites will include quality certifications and compliance with any local laws governing the services to be rendered.

Technical Requirements:

Proposed solutions must align with stipulated technical requirements detailed in the tender documents. Bidders are expected to showcase their capability to deliver machinery and processes that conform to mechanized cleaning standards while adhering to environmentally friendly practices.

Financial Requirements:

Bidders will need to provide evidence of their financial stability, including relevant financial documentation to support their capacity to undertake a contract of this scale. Competitive pricing that ensures value for money while meeting quality service expectations is essential for consideration.

Document Submission Details:

All documents for submission must be provided in the specified format as outlined in the tender documentation. Bidders are to ensure that all required forms, proofs, and certificates are included to avoid disqualification.

Special Provisions:

The tender includes special provisions that aim to promote participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Detailed guidelines regarding the benefits available for MSEs will be provided within the tender documentation.

Evaluation Process:

An transparent evaluation process will be employed to select the most suitable bidder. Prospective bidders will be evaluated based on their proposals, financial standing, operational capabilities, and past performance, ensuring alignment with the Indian Railways’ operational requirements.

Delivery Locations:

Services will be rendered at designated railway stations and colonies under the jurisdiction of the Indian Railways. The locations include SKZR PDPL and JMKT railway stations.

Contact Information:

For additional information regarding this tender, interested parties are encouraged to refer to the official document for contact details related to the procurement division.

This tender represents an important opportunity for suitable service providers to engage in a long-term relationship with Indian Railways, contributing to improved cleanliness and maintenance of public transport facilities while ensuring adherence to elevated operational standards.

General Information

Item Category
Custom Bid for Services - Outsourcing of Housekeeping and Semi Mechanized cleaning of SKZR PDPL and JMKT Railway stations including Colonies for a period of 4 years on Outcome basis
Department Name
Organisation Name

Financial Information

Estimated Bid Value
₹3,17,27,860.00
EMD Amount
₹3,08,640.00
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

7 Documents
GeM-Bidding-7862018.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with a valid business license, relevant experience in similar outsourcing projects, and adherence to operational standards outlined by the Ministry of Railways. Prospective bidders must also possess quality certifications and demonstrate compliance with legislation related to services provided.

Bidders must demonstrate their competency to provide mechanized cleaning services that comply with environmental and hygiene standards. The technical specifications include using specialized, safe, and effective cleaning machinery, adhering to the latest methodologies, and maintaining superior quality standards throughout the duration of the contract.

All participating bidders are required to submit a performance security as part of their bid package. This security is intended to ensure compliance with contract terms and conditions, serving as a guarantee for the satisfactory execution of the services. Specific details regarding the required amount and submission process can be found in the tender documentation.

Documents must be submitted in the specified formats outlined in the tender document. This typically includes both electronic and physical copies. Adhering to the prescribed formats is critical to avoid any issues during the evaluation and selection process.

Yes, the tender provides special provisions for MSEs and startups, offering advantages such as price relaxation and preference in evaluation. The aim is to encourage greater participation and support the growth of smaller entities within the procurement landscape. Further details can be found in the tender guidelines.

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