Indian Railways Tender by West Central Railway (GEM/2025/B/6126890)
Custom Bid for Services - Cleaning of Look out Glass and windows of working cab of AC and DSL locom

Tender Timeline
Tender Title: Cleaning Services for Lookout Glass and Windows of Locomotives
Reference Number: GEM/2025/B/6126890
Issuing Authority
The tender is issued by the Ministry of Railways under the authority of Indian Railways.
Scope of Work and Objectives
The objective of this tender is to acquire services for the cleaning of lookout glass and windows of working cabs of AC and DSL locomotives utilized in passenger trains. The cleaning services are to be performed at the following stations: BPL, RKMP, SHRN, BIN, GUN, and ET. The contract will span a duration of 730 days, during which the successful bidder will be responsible for maintaining the high standards of cleanliness and visibility required for safe locomotive operation.
Eligibility Criteria
Eligible bidders must be registered entities capable of providing the stipulated cleaning services. They should have prior experience in handling similar contracts within the railway or logistics domain. Required documentation to prove eligibility includes valid registrations and experience certificates.
Technical Requirements
Bidders must comply with specific technical specifications outlined in the tender document. These may involve the use of certain cleaning materials and methodologies that meet the safety and operational standards established by the Indian Railways. It is imperative for the bidding firms to present a robust methodology that ensures effective cleaning while adhering to environmental safety standards.
Financial Requirements
Bidders must submit a detailed financial proposal, including a breakdown of their pricing structure for the cleaning services. The proposals will be evaluated based on clarity, competitiveness, and compliance with the stipulated criteria. Additionally, an Earnest Money Deposit (EMD) will be required to secure the bid.
Document Submission Details
Interested parties must prepare their submissions according to the specific formats mentioned in the tender documentation. The offer must include all relevant certificates and proof of eligibility. Submissions may be required to be presented in both electronic and printed forms, as specified in the tender provisions.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs), as this initiative aligns with national development objectives. MSEs may benefit from relaxed eligibility criteria and assistance in the procurement process. There are also favorable conditions for startups, designed to support new entrants in the cleaning service industry.
Evaluation Process
Submissions will undergo a detailed evaluation process to assess compliance with both technical and financial criteria. Bids will be ranked based on their proposal scores, and the successful bid will be awarded to the provider that demonstrates the best overall value while meeting all conditions outlined in the tender.
Delivery Locations
The successful bidder will provide cleaning services at the specified stations: BPL, RKMP, SHRN, BIN, GUN, and ET. Effective logistics and planning will be essential for the timely delivery of services across these locations.
Contact Information
For any queries related to this tender documentation, individuals and entities can reach out to the contact details provided in the official tender documents.
In conclusion, this tender provides an excellent opportunity for qualified and experienced service providers to partner with Indian Railways in maintaining the cleanliness and operational effectiveness of locomotives—an essential aspect of ensuring passenger safety and service quality.
General Information
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Evaluation and Technical Information
Tender Documents
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Frequently Asked Questions
The eligibility requirements include being a registered entity with experience in similar cleaning contracts. Bidders must provide valid registration documents, experience certificates, and proof of compliance with safety and operational standards set by the Indian Railways.
Bidders must submit certificates of incorporation, GST registration, and any relevant experience certificates indicating past performance in cleaning services. Compliance with environmental and safety standards certification is also essential to qualify for this tender.
To register for the tender, potential bidders must follow the registration process outlined in the tender documentation. This typically involves submitting necessary registration forms and documentation, along with the required Earnest Money Deposit (EMD) by the submission deadline.
The performance security is typically a percentage of the total bid price and is aimed at ensuring contract performance. Bidders need to provide this security deposit after the bid is awarded and before the commencement of services, as specified in the tender documentation.
The evaluation and selection process involves a detailed review of all submissions based on technical merit and financial proposals. Bids will be evaluated for compliance with requirements, and rankings will be assigned accordingly. The successful bidder will be notified based on the overall scoring of their proposal.
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