Custom Bid for Services - Mechanized Cleaning of Coaches of Passing Through Trains under CTS at DLI

Tender Reference Number: GEM/2025/B/6166359
Issuing Authority/Department: Indian Railways, Ministry of Railways

The Custom Bid for Services - Mechanized Cleaning of Coaches of Passing Through Trains under CTS at DLI aims to solicit proposals from qualified service providers to deliver high-quality mechanized cleaning solutions for coaches of trains that pass through the specified station (DLI). The objective of this tender is to ensure a clean and hygienic environment for passengers and rail staff, enhancing the overall quality of service in compliance with the standards set forth by Indian Railways.

Scope of Work and Objectives

The scope of work includes the comprehensive mechanized cleaning of train coaches during brief stops at DLI. This involves utilizing state-of-the-art equipment and proven cleaning techniques to effectively remove dirt, dust, and other contaminants. The contractor will be responsible for maintaining the cleaning schedule, ensuring that services are consistently delivered as per the operational requirements of Indian Railways.

Eligibility Criteria

To qualify for participation, bidders must meet the specific eligibility criteria. These include:

• Being a registered service provider with relevant experience in mechanized cleaning.
• Compliance with all local and national regulations.
• Financial stability, demonstrating the ability to manage the contract over its duration.

Technical Requirements

Bidders must adhere to the following technical requirements:

• Provision of high-quality cleaning equipment specifically designed for railway coaches.
• Trained personnel capable of performing the cleaning tasks efficiently and safely.
• Maintenance of cleanliness standards as defined by Indian Railways.

Financial Requirements

Bidders are required to submit a financial proposal along with documents proving their financial credibility and resources. This includes:

• Detailed pricing for the services, including any additional charges.
• Breakdown of costs associated with labor, equipment, and operational overhead.

Document Submission Details

Proposals must be submitted electronically through the designated tendering platform. All supporting documents must be in the specified digital format. Submission must include completed bid forms and required certifications as outlined in the tender documentation.

Special Provisions

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and Startups. Provisions are in place to ensure that these entities can benefit from opportunities, thus promoting local economic growth and innovation.

Evaluation Process

The evaluation of bids will be conducted based on a transparent scoring system. Criteria such as technical capability, past performance, price competitiveness, and compliance with specifications will be assessed. The contracting authority reserves the right to reject bids that do not meet the required standards.

Delivery Locations

Services will be rendered at the DLI station with a focus on ensuring timely compliance with cleaning schedules during short coach layovers.

Contact Information

For further inquiries, bidders should refer to the official contact channels provided in the tender documentation.

In summary, this tender represents a significant opportunity for companies specializing in mechanized cleaning services looking to partner with Indian Railways in enhancing the passenger experience through improved cleanliness standards.