Indian Railways Tender by West Central Railway (GEM/2025/B/6160964)
Custom Bid for Services - Enroute mechanized cleaning of trains under CTS scheme from 0600 to 2200
Tender Timeline
Custom Bid for Services: Enroute Mechanized Cleaning of Trains
Tender Reference Number: GEM/2025/B/6160964
Issuing Authority: Ministry of Railways, Indian Railways
The Indian Railways has initiated a Custom Bid for Services related to the mechanized cleaning of trains under the CTS scheme. This comprehensive service involves cleaning operations from 0600 to 2200 hours at the ET Railway Station of the BPL Division, covering a contract duration of 3 years or a total of 1095 days. The primary objective is to maintain a high standard of cleanliness in trains, ensuring passenger comfort and hygiene.
Scope of Work and Objectives
The scope of work encompasses:
- Enroute mechanized cleaning of trains as per stipulated schedules.
- Cleaning of primary platforms and return terminus attention.
- Ensuring compliance with safety and environmental standards during cleaning processes.
The overarching goal is to enhance the operational efficiency of railway services while ensuring a gratifying travel experience for passengers.
Eligibility Criteria
To qualify for this tender, bidders must:
- Be a registered entity in India.
- Meet the standard qualifications set for similar service contracts.
- Possess relevant experience and technical competence to undertake the project.
Technical Requirements
Bidders must comply with the following technical requirements:
- Employ mechanized cleaning methods.
- Adhere to specified cleaning protocols and timetables.
- Maintain quality standards as per Indian Railways guidelines.
Financial Requirements
Bidders are required to submit a comprehensive financial proposal reflecting their capability to deliver the stated services while ensuring cost-effectiveness.
Document Submission Details
All proposals must be submitted electronically via the GEM Portal. Detailed documents supporting eligibility, financial capability, and technical compliance are required at the time of submission.
Special Provisions
Special provisions include:
- Benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging the participation of smaller entities in railway services.
- Compliance with the Make in India initiative, promoting local sourcing and production.
Evaluation Process
The evaluation of bids will be conducted based on:
- Compliance with technical specifications.
- Financial viability of the proposals.
- Past performance on similar projects, if applicable.
Delivery Locations
Services will primarily take place at the ET Railway Station of the BPL Division, with potential extension to other stations if required by the Indian Railways.
Contact Information
For further clarifications or queries regarding this tender, potential bidders may refer to the contact point listed on the GEM Portal. It is advisable to check for updates regularly as details may change throughout the tender lifecycle.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
11 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity in India capable of offering the specified services. Potential bidders should also demonstrate experience in providing mechanized cleaning services, adhering to the quality and safety standards prescribed by Indian Railways.
Bidders must comply with technical specifications that mandate the use of mechanized cleaning processes. This includes ensuring that cleaning operations are conducted during the stipulated hours of 0600 to 2200 while following prescribed safety protocols and clearing standards set by the Ministry of Railways.
Bidders are typically required to submit an Earnest Money Deposit (EMD) as part of the proposal submission process to ensure serious participation. Payment terms post-award generally stipulate that invoicing occurs post-service completion, with adherence to agreed milestones.
Proposals must be submitted electronically through the GEM Portal. The submission should include all requested documents demonstrating compliance with eligibility, technical, and financial requirements. Ensure to follow submission guidelines to avoid disqualification.
The tender includes special provisions aimed at supporting Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits facilitate easier access to government contracts, promote local businesses, and encourage innovation while aligning with the Make in India initiative to foster indigenous capabilities.
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