Indian Railways Tender by North Central Railway (GEM/2025/B/6209835)
Custom Bid for Services - WORKS OF INSTALLATION and MAINTENANCE OF PASSENGER GUIDANCE SIGNAGES BOAR
Tender Timeline
Tender Title: Installation and Maintenance of Passenger Guidance Signages Boards
Reference Number: GEM/2025/B/6209835
Issuing Authority/Department: Ministry of Railways, Indian Railways
The Ministry of Railways invites tenders for the installation and maintenance of passenger guidance signages boards as part of enhancing passenger services across various railway stations. This project aims to improve navigability and reduce confusion among passengers in busy environments.
Scope of Work and Objectives
The scope of this tender entails the design, installation, and maintenance of signages to guide passengers efficiently within railway premises. The objectives include:
- Enhancing passenger experience by providing clear and accessible information.
- Supporting the overall infrastructure improvement initiatives of the Ministry of Railways.
- Ensuring compliance with standards that enhance safety and accessibility.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility requirements:
- Registered as a legal entity and possess valid licenses.
- Previous experience in executing similar projects, preferably in the railway sector.
- Financial stability and capability to support the project requirements.
Technical Requirements
The installation and maintenance processes should adhere to the following technical specifications:
- Use of durable materials suitable for outdoor environments.
- Compliance with safety regulations and standards set by relevant authorities.
- Inclusion of modern designs that cater to a diverse range of passengers.
Financial Requirements
Bidders must substantiate their financial capability by providing:
- Bank statements from the past fiscal year.
- Evidence of sufficient working capital to undertake this project.
- Comprehensive pricing structure that outlines all potential costs associated with the project.
Document Submission Details
Interested bidders are required to submit all necessary documentation including:
- A completed application form.
- Proof of eligibility and experience.
- Technical and financial proposal documents in the specified formats.
- The submission must be made through the designated platform as per guidelines provided in the tender notice.
Special Provisions
This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups aimed at encouraging participation by smaller entities. MSEs will benefit from certain relaxations in criteria and potential preferential treatment during evaluation.
Evaluation Process
The evaluation will be based on:
- Compliance with eligibility criteria.
- Technical and financial proposals' effectiveness.
- Qualifications and experience related to previous projects similar to the scope of this tender.
Delivery Locations
The signages will be installed across various designated railway stations as indicated by the Ministry of Railways, considering both urban and rural locations as required.
Contact Information
For any clarifications regarding the tender, bidders may refer to the official communication channels provided by the Ministry of Railways.
This tender presents a significant opportunity for vendors capable of delivering high-quality signages that enhance passenger experience while adhering to the operational standards prescribed by the Ministry of Railways.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
13 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include the necessity to be a registered legal entity, holding valid licenses. Bidders should also demonstrate prior experience in executing installation and maintenance projects, particularly for railway signages. Additionally, they must showcase financial stability and present evidence of relevant project experience to qualify for participation.
Bidders must possess and provide relevant certificates that include business registration documents, tax identification numbers, and quality certifications associated with construction and signage installation. Certifications related to safety standards and compliance with environmental regulations may also be necessary to ensure adherence to governmental requirements.
The registration process for this tender involves completing an online application form available on the issuing authority’s official procurement platform. Bidders are advised to ensure all required documents are ready and in the accepted formats prior to commencing the registration process to avoid delays.
Bidders are required to submit an Earnest Money Deposit (EMD) as part of the financial guarantee for this tender. Additionally, those awarded the tender must provide a performance security based on a percentage of the contract value, which will be refundable upon successful completion of the project in accordance with the contractual obligations.
Yes, the tender outlines significant benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, including relaxed eligibility criteria and preferences during the evaluation process. These initiatives are designed to promote local businesses and support the ‘Make in India’ policy by enhancing local content in procurement processes.
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