Tender Title: Custom Bid for Services - Providing Ambulance Services Basic Life Support on Hire
Tender Reference Number: GEM/2025/B/6076665
Issuing Authority/Department: Ministry of Railways, Indian Railways

The Ministry of Railways is seeking proposals under the GEM/2025/B/6076665 tender for the provision of Basic Life Support Ambulance Services on hire. The objective of this tender is to ensure effective pre-hospital emergency care for individuals at the Health Unit Ashokapuram. Providing timely medical relief is key, and the services sought must meet stringent operational and technical requirements.

Scope of Work and Objectives

The scope of work involves supplying Tempo travellers or similar vehicles in good working condition for a total period of 365 days. This service includes:

• Providing ambulance services with basic life support functionality.
• Attending to multiple emergencies throughout the year.
• Adhering to a minimum usage of 500 kilometers per month, with additional requirements for mileage above this threshold.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility criteria:

• Registered as a legal entity with all relevant local licenses.
• Demonstrated experience in providing ambulance services.
• Compliance with health and safety regulations relevant to transport services.

Technical Requirements

Bidders must adhere to specific technical requirements, including:

• Provision of well-maintained vehicles equipped with necessary medical equipment.
• Qualified personnel trained in basic life support techniques.
• Compliance with all pertinent health standards and protocols.

Financial Requirements

Bidders must submit financial documents that demonstrate financial stability and the capability to fulfill contractual obligations. This includes:

• Bank statements.
• Audited financial records for the past three years.

Document Submission Details

Submissions must include:

• Completed tender documents in the prescribed format.
• Technical and financial proposals.
• Relevant certifications and licenses.
• All documents must be submitted in PDF format.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Special provisions include:

• Benefits in terms of relaxed qualification standards.
• Price preference policies to support local service providers.

Evaluation Process

The evaluation process will consider:

• Technical qualifications and financial capabilities.
• Compliance with specified requirements.
• Quality of service offerings including adherence to best practices in emergency medical services.

Delivery Locations

Services will be rendered at the Health Unit Ashokapuram, which requires efficient mobilization of ambulance services within designated geographical areas.

Contact Information

For further inquiries, bidders can seek assistance from the Ministry of Railways, though specific contact details have not been made available in the tender document.

The above tender will facilitate critical ambulance services, enhancing medical response capabilities in the specified location. Bidders are encouraged to ensure comprehensive and compliant submissions to meet the requirements outlined above.