Indian Railways Tender by South Eastern Railway (GEM/2025/B/6144616)
Monthly Basis Cab & Taxi Hiring Services - MUV; 1666 KM; Outstation 24*7

Tender Timeline
The Ministry of Railways, under the Indian Railways, invites bids for Monthly Basis Cab & Taxi Hiring Services intended to provide safe, efficient, and reliable transportation for its operational needs. This tender is primarily aimed at empowering service providers to meet transportation requirements with a focus on quality and compliance with technical and financial parameters.
Scope of Work and Objectives
The core objective of this tender is to provide Monthly Basis Cab & Taxi Hiring Services, which includes the hiring of multi-utility vehicles (MUVs) for outstation travel, totaling around 1666 kilometers on a monthly basis and accessible 24/7. The selected service provider will ensure prompt and safe transportation of personnel, maintain vehicle cleanliness, ensure timely availability, and provide drivers who are well-trained and courteous.
The scope of work entails:
- Monthly provision of MUVs as specified
- Comprehensive vehicle maintenance and servicing
- Driver support, including necessary training on customer service
- Ensuring adherence to all relevant traffic and safety regulations
Eligibility Criteria
To participate in this tender, interested bidders must meet the following eligibility criteria:
- Be a registered entity with valid legal documentation.
- Demonstrate previous experience in providing similar transportation services.
- Possess a fleet of well-maintained vehicles suited for the service specifications.
Technical Requirements
Bidders must comply with the following technical requirements:
- Vehicles should be in excellent condition, not older than 5 years from the date of registration.
- Cabs should comply with all local emissions norms and regulations.
- The driving staff must possess valid licenses and undergo routine training.
Financial Requirements
The financial requirements for this tender include:
- Submission of financial statements from the last three years.
- Proof of financial solvency to ensure the capacity to undertake the project.
- Competitive pricing structure outlined in the bid.
Document Submission Details
All bids must be submitted electronically through the designated platform, adhering to the specified formats. Bidders are advised to submit the following documents:
- Completed bid form
- Eligibility documentation
- Technical and financial proposals
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and Startups, providing them with special considerations in the evaluation process. Bidders are advised to clearly indicate their status as an MSE and comply with the relevant Make in India policies.
Evaluation Process
The evaluation will be conducted on a two-part basis:
- First, reviewing the technical qualifications and compliance with the requirements.
- Second, financial proposals will be assessed to ensure competitive pricing.
Bids will be evaluated based on the criteria established in the tender document.
Delivery Locations
Services will be required across designated locations as specified by the Indian Railways. Details of these locations can be obtained through the official channel specified in this tender.
Contact Information
For any queries, bidders are encouraged to contact the Ministry of Railways through the official communication channels available on their website.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing transportation services with relevant legal documentation. Interested bidders must demonstrate previous experience in similar services and have a properly maintained fleet of vehicles.
Bidders need to provide valid business registration certificates, vehicle registration documents, and driver licenses. They should also include any certifications that demonstrate compliance with safety and service standards, ensuring they meet the technical specifications necessary for cab services.
The registration process for participating in the tender involves creating an account on the procurement portal designated by Indian Railways. Bidders must fill out the required forms accurately and ensure all supporting documents are uploaded in the specified formats before submission.
Payment terms will include provisions for advance payments and post-service payments based on milestones defined in the contract. Exact terms will be detailed within the tender documentation, ensuring compliance and timely remuneration for provided services.
Yes, Micro, Small, and Medium Enterprises (MSEs) may find additional support through specific provisions in this tender, including reduced financial requirements for performance security and enhanced evaluation criteria aimed at fostering local business participation as part of the Make in India initiative.
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