Tender Title: Annual Maintenance Service for Centralized Air Conditioning System

Reference Number: GEM/2025/B/6096456

Issuing Authority

This tender is issued by the Indian Railways, under the auspices of the Ministry of Railways. The aim of this tender is to ensure the continuous functionality and efficiency of the air conditioning systems across various Indian Railways facilities through regular maintenance services.

Scope of Work and Objectives

The primary objective of this tender is to engage a qualified service provider for the Annual Maintenance Service of centralized air conditioning systems. The scope encompasses a comprehensive range of maintenance tasks that adhere to the highest standards to ensure optimal performance, reliability, and longevity of the systems.

Key responsibilities include:

• Periodic inspections and servicing of the air conditioning units.
• Identification and rectification of faults or inefficiencies.
• Replacement of worn-out parts and components.
• Ensuring compliance with safety and operational standards.
• Maintaining accurate records of maintenance activities and overall system performance.

Eligibility Criteria

Prospective bidders must fulfill specific eligibility criteria to qualify for participating in this tender. These criteria entail:

• Registration as a legal entity in accordance with local laws.
• Proven experience in providing maintenance services for centralized air conditioning systems.
• Capacity to provide timely and effective services to the stipulated locations.

Technical Requirements

Tenderers are required to possess specific technical qualifications, including but not limited to:

• Skilled manpower with relevant certifications in HVAC maintenance.
• Availability of necessary tools and equipment for maintenance operations.
• Proven track record in similar projects within the last 5 years.

Financial Requirements

Bidders must demonstrate financial stability, evidenced by company balance sheets and statements. Additionally, the submission of an Earnest Money Deposit (EMD) may be required to show commitment to the tender process.

Document Submission Details

Interested bidders must submit their proposals detailing their qualifications and project plans, including:

• A comprehensive project methodology.
• Detailed pricing and cost breakdown.
• Schedules for maintenance and service commitments.

All submissions must adhere to the accepted document formats as stipulated in the tender guidelines.

Special Provisions

In alignment with government initiatives, provisions are extended for Micro, Small, and Medium Enterprises (MSEs) and startups, allowing them to compete effectively. This includes lower financial thresholds and consideration during the evaluation process.

Evaluation Process

The evaluation of submissions will be conducted based on:

• Technical capabilities and experience.
• Financial viability and pricing.
• Compliance with the technical requirements and maintenance protocols.

Bidders will be assessed through a structured procurement process that ensures transparency and fairness.

Delivery Locations

Service to be provided at multiple locations specified by the Indian Railways. Detailed location information will be provided in the tender documentation.

Contact Information

For further inquiries related to this tender, bidders are encouraged to reach out via the details specified in the official tender documents.