Annual Maintenance Service for Centralised Air Conditioning System
ANNUAL MAINTENANCE SERVICE FOR Centralised air conditioning system
Tender Timeline
Tender Title: Annual Maintenance Service for Centralised Air Conditioning System
Tender Reference Number: 1d97ae183
Issuing Authority/Department: Indian Railways, Ministry of Railways
The Annual Maintenance Service for the Centralised Air Conditioning System under this tender aims to ensure the efficient operation, maintenance, and servicing of air conditioning units across various sites managed by the Indian Railways. This initiative is crucial for maintaining optimal temperature levels in critical areas, ensuring passenger comfort, and enhancing operational efficiency.
Scope of Work and Objectives
The primary objective of this tender is to engage a capable vendor or service provider for providing annual maintenance services which includes regular inspections, preventive maintenance, and emergency repairs of the centralized air conditioning system. The services must encompass:
- Comprehensive system servicing and predictive maintenance
- Timely rectification of issues causing equipment downtime
- Compliance with all relevant standards and regulations
- Replacement of any defective parts as required, ensuring all parts conform to OEM (Original Equipment Manufacturer) specifications.
Eligibility Criteria
Eligible bidders for this tender must be registered entities with expertise in HVAC systems and possess relevant experience. Bidders should also demonstrate financial stability and the capacity to deliver based on previous contracts in related services.
Technical Requirements
Bidders must meet specific technical standards which include:
- Certification from recognized bodies in HVAC maintenance
- Proven track record of maintaining similar systems
- Availability of qualified technicians with expertise in air conditioning systems
Financial Requirements
Participating bidders should provide evidence of financial statements demonstrating sufficient capital and liquidity sufficient to handle contract fulfillment. This may include bank statements or other financial documents.
Document Submission Details
All documents, including bid proposals and supporting declarations, must be submitted electronically via the designated portal. Bidders are required to ensure that all submissions are complete and submitted before the deadline specified within the portal.
Special Provisions
Preference will be given to Micro, Small, and Medium Enterprises (MSEs) and startups in accordance with government policy. Eligible enterprises may benefit from exemption in certain fees and considerations during the evaluation process.
Evaluation Process
The evaluation of submitted proposals will be based on criteria including technical capabilities, financial offering, and compliance with all stated requirements. A two-stage evaluation process may be employed—first, a technical assessment followed by financial bids from qualified bidders.
Delivery Locations
Service providers will be required to perform maintenance tasks at various locations as specified by the Indian Railways. Specific sites can be discussed further with the awarded bidder.
Contact Information
For further inquiries, bidders may refer to tender documentation on the official Government e-Marketplace (GEM) portal or contact the issuing authority through the details provided on that platform.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing annual maintenance services. Bidders must demonstrate experience in maintainance of air conditioning systems along with financial stability as evidenced by financial statements. Expert technicians and capability for adhering to requisite operational standards are also vital.
The technical specifications mandate that bidders possess certifications from relevant HVAC authorities and demonstrate a successful track record in annual maintenance services. They must employ qualified technicians skilled in working with centralized air conditioning systems and should ensure compliance with OEM standards for replacements.
An Earnest Money Deposit (EMD) may be required to affirm the seriousness of bidders. The exact amount will depend on the financial policies stated in the tender documents. It serves as a security provided by bidders and is typically refundable after the bid process is concluded, provided other compliance requirements are met.
Payment terms will typically be outlined clearly in the contract. Bidders can expect payments to be made upon successful completion of designated milestones of maintenance tasks, subject to satisfactory inspections and compliance with service agreements.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs). These include potential fee concessions, special evaluation criteria, and encouragement of local procurement as per government directives which aim to promote the growth of MSEs in the marketplace.
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