Tender Title: Cleaning, Sanitation and Disinfection Service - Outcome Based - Industrial
Tender Reference Number: GEM/2025/B/6148756
Issuing Authority/Department: Ministry of Railways, Indian Railways
Scope of Work and Objectives
The primary objective of this tender is to procure comprehensive cleaning, sanitation, and disinfection services for industrial areas under the jurisdiction of the Indian Railways. Providers are expected to offer services that include various cleaning tasks such as sweeping, mopping, and dusting. This will ensure a hygienic and well-maintained environment that supports operational efficiency and enhances employee welfare.
During the contract period, the service provider will be responsible for delivering high-quality cleaning outcomes that meet the specific industrial standards set forth in the scope of work documentation. Specific areas of focus are to be delineated as per requirements, encompassing a variety of sites and conditions.
Eligibility Criteria
To participate in this bidding process, suppliers must meet established eligibility criteria which generally include:
- Being a legally registered entity capable of offering cleaning and sanitation services.
- Demonstrating previous experience and expertise in delivering similar services for industrial clients.
- Meeting any additional regulatory compliance mandated by the Indian Railways.
Technical Requirements
The selected service provider must adhere to the technical requirements laid out in the tender documents. This includes:
- Maintaining industry-standard cleaning practices.
- Utilizing approved cleaning chemicals and equipment to ensure effective sanitation and disinfection.
- Regular reporting and compliance checks to validate quality control measures.
Financial Requirements
Submit a comprehensive financial proposal that includes detailed pricing for the services outlined in the scope of work. The proposer must be prepared to meet any initial financial commitments such as Earnest Money Deposit (EMD) as stipulated in the tender. Pricing should reflect the scope and quality of services proposed.
Document Submission Details
Bidders are required to submit all necessary documentation as outlined in the tender specifications. These documents typically include:
- Proof of entity registration and financial capacity.
- Relevant certifications and previous project references.
- Compliance statements regarding quality and safety standards.
Special Provisions
Certain special provisions are available to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These may include:
- Financial assistance or relaxation in specific terms during the submission process.
- Preference in bid evaluations to promote local industry and small businesses, in alignment with 'Make in India' initiatives.
Evaluation Process
The evaluation process will be structured and will take into account:
- Adherence to technical specifications and quality standards.
- The total cost of the proposal and payment terms.
- Compliance with stipulated requirements for effective cleaning and sanitation services.
Delivery Locations
The services procured under this tender may be required at various locations specified by the Indian Railways. The successful bidder will be tasked with providing services tailored to each site’s unique requirements.
Contact Information
For inquiries regarding this tender or additional clarification, refer to the contact details provided in the official documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant experience in the cleaning and sanitation sector. Bidders should demonstrate previous successful contracts in cleaning services, particularly within industrial settings. Compliance with any safety and environmental standards as required by the Indian Railways is imperative for qualification.
Bidders are required to submit several certificates during the proposal process. These typically include business registration certificates, quality management system certificates, and compliance certificates related to labor and environmental health standards. Proof of certifications for cleaning products and methods may also be requested to ensure adherence to industry norms.
The registration process involves submitting a detailed proposal along with the required documents to the specified authority. Interested suppliers should follow the guidelines outlined in the tender documentation, ensuring all eligibility, technical, and financial criteria are met. This process is aimed at adding verified entities to the vendor list of Indian Railways for service provision.
The accepted document formats are generally specified in the tender documents. Typically, digital formats such as PDF, Word, or Excel are preferred for easy evaluation. It’s crucial for bidders to ensure all documents are clear, coherent, and professionally presented.
Micro, Small, and Medium Enterprises (MSEs) participating in this tender may benefit from relaxed bidding conditions, potential financial support, and enhanced evaluation preferences. This is part of a broader strategy to promote local industry participation and support smaller businesses in competitive bidding environments. Additionally, compliance with ‘Make in India’ policies is encouraged to foster local manufacturing and service provision.
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