The GEM/2025/B/6126280 tender, issued by the Ministry of Railways, Indian Railways, seeks comprehensive bids for providing mechanized cleaning services at the DBRG station for a stipulated period of three years. The primary objective is to maintain high hygiene standards and ensure cleanliness throughout the railway premises, thereby enhancing passenger experience and operational efficiency.

Scope of Work and Objectives

The tender encompasses mechanized cleaning services aimed at systematically and efficiently maintaining various areas within the DBRG station premises. The successful bidder will be required to utilize advanced cleaning technologies and methodologies to deliver the following:

• Regular and thorough cleaning of all platforms, waiting areas, booking counters, restrooms, and other public spaces.
• Waste management services, including collection, sorting, and disposal of waste.
• Maintenance of equipment used for cleaning.
• Implementation of safety and sanitation protocols to protect both staff and passengers.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet the following criteria:

• Be a registered entity with relevant business licenses.
• Possess experience in similar mechanized cleaning contracts.
• Demonstrate financial stability and capacity to undertake the project.

Technical Requirements

Bidders will need to provide evidence that they can meet specific technical standards, including:

• Provision of modern cleaning equipment and technology.
• Compliance with health and safety regulations.
• Capability to engage adequately trained personnel for cleaning duties.

Financial Requirements

Bidders must demonstrate financial soundness through the provision of:

• Recent financial statements.
• Details of previous contracts to establish service capability.
• A proposal that includes pricing for services rendered under this tender.

Document Submission Details

Interested candidates are required to submit their documents electronically through the designated portal, ensuring that all paperwork is included:

• Eligibility documents.
• Technical and financial proposals.
• Any other certificates as deemed necessary.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and offers benefits such as relaxations in bidding criteria and preference in evaluation. Startups are also encouraged to apply, aligning with governmental initiatives to boost entrepreneurship and innovation.

Evaluation Process

The evaluation of bids will be carried out based on the following criteria:

• Compliance with eligibility requirements.
• Technical capability and proposed methodology.
• Financial offering, including sustainability of the pricing.

Successful bidders will be notified and engaged in contract negotiations once evaluations are completed.

Delivery Locations

Services will be rendered at the DBRG station, encompassing all designated areas specified in the tender documents.

Contact Information

For further details and any questions regarding the tender, bidders should refer to the official contact points as provided in the tender documentation.

Participation in this tender represents an opportunity for service providers to engage with the Indian Railways, contributing to enhanced customer experiences through superior cleanliness and maintenance standards.