Indian Railways Tender by Eastern Railway (GEM/2025/B/5883359)
Coffee Dispensing Machine (V2)
Tender Timeline
Tender Title: Coffee Dispensing Machine (V2)
Tender Reference Number: GEM/2025/B/5883359
Issuing Authority/Department: Indian Railways (Ministry of Railways)
The Indian Railways is inviting tenders for the procurement of Coffee Dispensing Machines (V2). This tender aims to enhance the catering services on trains and at various railway stations, allowing the passengers to enjoy fresh coffee at their convenience. The procurement will fulfill the requirements of two units of coffee dispensing machines, designed to deliver quality beverages for a better passenger experience.
Scope of Work and Objectives
The scope of this tender includes the supply, installation, and commissioning of coffee dispensing machines that meet the specified technical requirements. The objectives of this procurement are:
- To provide high-quality coffee dispensing machines that can cater to the demands of rail passengers.
- To ensure timely delivery and installation of the machines at designated railway stations and train services.
- To ensure compliance with the established quality and performance standards outlined in the tender documentation.
Eligibility Criteria
Bidders must meet the following eligibility criteria:
- Must be a registered entity with appropriate business licenses.
- Must provide supporting documents verifying their eligibility for exemption from experience or turnover criteria, if applicable.
- Bidders are required to furnish any requested certificates as outlined in the Additional Terms and Conditions (ATC) section of the tender documentation.
Technical Requirements
Bidders are required to submit qualified technical specifications demonstrating their capability to deliver the requested machines. The machines should comply with industry standards for efficiency and quality. Any deviations from the specified technical requirements should be justified in the bid submission.
Financial Requirements
Financial bidding must adhere to the guidelines mentioned in the tender document, with a focus on total value wise evaluation. Bidders are expected to provide detailed pricing information including unit costs, taxes, and any additional charges associated with delivery and commissioning.
Document Submission Details
All tender submissions must include the primary bid document, along with any additional documents as specified in the ATC. The main document can be accessed and downloaded here.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and will allow certain benefits and exemptions as per government guidelines. Startups are also welcomed to participate, provided they comply with the eligibility and technical requirements.
Evaluation Process
The evaluation process will be conducted on a total value wise basis. Evaluators will score bids based on compliance with technical requirements, pricing, and the responsiveness of the submitted documentation.
Delivery Locations
The delivery of the coffee dispensing machines is expected to occur at designated Indian Railways stations as outlined in the tender documents.
Contact Information
For any further inquiries or clarification on this tender, bidders can refer to the details provided in the main document or contact the issuing authority as specified therein. Note that the contact information is not available in this documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the relevant business licenses and providing supporting documents for exemptions where applicable. Bidders must also adhere to the documentation requirements specified in the Additional Terms and Conditions (ATC) to ensure they meet compliance standards.
Bidders must provide all necessary certificates requested in the ATC, including proof of registration and, if applicable, documentation supporting any exemptions related to experience or turnover criteria. These certificates validate the qualifications of the bidder in meeting the technical specifications needed for the coffee dispensing machines.
The registration process involves registering as a vendor on the procurement platform. Bidders must ensure that they have completed all verification steps and submitted the required documents to gain access to participate in the bidding process. Following registration, they can download the tender documents and prepare their bids.
The tender documentation does not specify particular file formats; however, it is advised to submit documents in commonly used formats such as PDF, Word, or Excel to ensure accessibility and review ease. All submissions should be clear and legible to facilitate the evaluation process.
The payment terms for this tender will be outlined in the main document, typically indicating stages of payment linked to delivery milestones. Performance security may be required to ensure compliance with contract terms, which will also be detailed in the tender documents. Bidders are encouraged to review all financial sections carefully before submitting their proposals.
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