Tender Title: Custom Bid for Services - Labour Cost for Cleaning and Watering of 68620 Coaches

Tender Reference Number: GEM/2025/B/6165622

Issuing Authority/Department:
The tender is issued by the Ministry of Railways, specifically through the Indian Railways department.

Scope of Work and Objectives

The primary objective of this tender is to secure a comprehensive service contract for the cleaning and watering of 68620 coaches at the Salem Depot. This contract entails various custom services designed to maintain the cleanliness and hygiene of coaches during turning around at the depot. The scope includes multiple components:

1. Labour Cost for Cleaning and Watering of coaches over a period of four years.
2. Cost of Consumables necessary for effective cleaning and watering, also for four years.
3. Provision of Toiletries in AC coaches during platform turn-round operations.

The goal is to ensure that all coaches are maintained to a high standard, ensuring passenger comfort and safety.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet specific eligibility requirements. This includes being a registered entity with the necessary legal documentation and certifications relevant to the services offered.

Technical Requirements

Bidders must adhere to rigorous technical specifications for the services provided. This includes standards for cleanliness, hygiene protocols, and the appropriate use of materials and methods for both cleaning and watering operations.

Financial Requirements

Participants must display sound financial capacity, including evidence of previous contracts of similar scale and the ability to sustain operations over the four-year term. Detailed financial documents substantiating capabilities, along with a potential Earnest Money Deposit (EMD), will also be required.

Document Submission Details

All required documentation must be submitted in electronic format through the prescribed portal, ensuring that each document adheres to accepted standards and guidelines defined in the tender. Proper submission formats will be clarified within the tender notice.

Special Provisions

The tender also accommodates Micro, Small, and Medium Enterprises (MSEs) and startup businesses, encouraging participation by offering certain benefits and considerations during the bidding process. This aligns with government initiatives to foster local enterprise.

Evaluation Process

Bids will be evaluated based on a comprehensive scoring system that considers technical capabilities, financial health, and previous experience in providing similar services. Transparency throughout this evaluation process will be ensured, promoting fair competition.

Delivery Locations

Services will primarily be delivered at the Salem Depot, where the majority of coach turnover happens. Essential logistical arrangements will need to be made ahead of contract initiation to streamline operational effectiveness.

Contact Information

For further information related to the tender, including clarifications or submission inquiries, please refer to the official communication facilities of the Indian Railways or check the tender notice published online.