Tender Title: Annual Maintenance Contract for HHT Datamini Model No. T84G

Reference Number: bd2eb7bd

Issuing Authority/Department:
Ministry of Railways, Indian Railways

The Annual Maintenance Contract for HHT Datamini Model No. T84G aims to procure comprehensive maintenance services for 300 units of this specialized hardware. This contract represents a crucial aspect of Indian Railways' commitment to maintaining functional efficiency and operational reliability for its electronic and communication devices utilized across its vast network.

Scope of Work and Objectives

The primary objective of this tender is to ensure that the HHT Datamini Model No. T84G devices are maintained in optimal condition, thus facilitating smooth operational workflows. The successful bidder will be responsible for regular maintenance checks, troubleshooting, repairs, and prompt servicing of the devices, ensuring minimized downtime and extended longevity of each unit.

Eligibility Criteria

To qualify for the tender, bidders must have:

• A registered entity status.
• Proven experience in maintaining electronic hardware or similar devices in a professional capacity.
• Relevant technical qualifications of staff.
• Valid certifications in quality and safety standards.

Technical Requirements

The technical requirements for this annual maintenance contract include:

• Comprehensive understanding of the HHT Datamini devices.
• Availability of skilled technicians for on-site service.
• Capability to provide timely repairs and parts replacement.
• Provision of maintenance logs and service reports.

Financial Requirements

Bidders must demonstrate financial stability, with relevant documentation to show sufficient financial resources to undertake the contract. Bidders will also need to submit a performance security deposit, details of which will be outlined in the tender submission guidelines.

Document Submission Details

All documents must be submitted electronically through the designated online portal. Submissions should include:

• Bid proposal.
• Valid registration and eligibility documents.
• Technical and financial proposals.

Special Provisions

This tender includes provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, providing various bids advantages as outlined in Indian Government procurement policies.

Evaluation Process

Bids will be evaluated based on technical qualifications, financial viability, and adherence to the specified requirements. The evaluation process will be conducted in a two-step manner: first evaluating technical aspects followed by financial considerations, ensuring a fair assessment of all submissions.

Delivery Locations

Services will be required across major railway stations and operational centers within the jurisdiction of Indian Railways where the HHT Datamini Model No. T84G units are deployed. The specifics of the locations will be communicated upon award of the contract.

Contact Information

For any inquiries related to this tender, please refer to official channels listed in the tender documentation. All queries should ideally be directed through the online platform to ensure an organized communication trail.

In conclusion, this annual maintenance contract is an essential initiative for Indian Railways to uphold the integrity of its operational equipment, foster reliable communication channels, and ensure the continuous serving of its passengers and services. Bidders are encouraged to review all requirements thoroughly and submit complete and compliant proposals for consideration.