Indian Railways Tender by East Coast Railway (GEM/2025/B/6123455)
Monthly Basis Cab & Taxi Hiring Services - SUV; 3000 KMS PER MONTH; Outstation 24*7

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Tender Title and Reference Number
Monthly Basis Cab & Taxi Hiring Services - SUV; 3000 KMS PER MONTH; Outstation 24*7
Reference Number: GEM/2025/B/6123455
Issuing Authority/Department
This tender is issued by the Ministry of Railways, specifically under the Indian Railways, which oversees public transportation and logistics across the nation.
Scope of Work and Objectives
The objective of this tender is to procure monthly cab and taxi hiring services for the Indian Railways. The service required includes the provision of SUV vehicles, capable of accommodating transportation needs on a monthly basis, covering 3000 kilometers per month. The services will be required for outstation travel and must be available 24/7 to meet operational demands. The chosen contractor will ensure that all transportation requirements are met efficiently and effectively, guaranteeing high standards of service to facilitate operational continuity.
Eligibility Criteria
To qualify for this tender, bidders must meet specific criteria, including but not limited to:
- Being a registered and licensed transport service provider.
- Demonstrating experience in providing similar services in the past.
- Possessing a fleet of SUV vehicles that meet safety and comfort standards as per Indian regulations.
- Compliance with all relevant legal and regulatory requirements in transportation services.
Technical Requirements
Proposals must comply with outlined technical specifications, which include ensuring vehicles are well-maintained, clean, and equipped with modern amenities. Additionally, service providers must have a qualified team to handle booking and vehicle management, ensuring prompt availability for outstation journeys.
Financial Requirements
Bidders are required to submit a comprehensive financial proposal outlining their rates for the hiring services. The financial proposal must detail the pricing structure based on a monthly engagement, indicating any additional charges that may apply for outstation travel or other ancillary services.
Document Submission Details
All bids and relevant documentation must be submitted electronically through the designated platform. It is crucial to ensure that all documents are provided in the required format and are free of any discrepancies.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders from these sectors may have certain benefits or concessions during the evaluation process, in alignment with government initiatives to promote local businesses and entrepreneurship.
Evaluation Process
The evaluation will be conducted objectively, focusing on the total compliance of bids with eligibility and technical requirements. The financial bids will be compared based on rates quoted and overall value for service delivery. Preference may be given to proposals demonstrating efficiency, reliability, and added value in service provision.
Delivery Locations
Services contracted under this tender will cover various outstation locations as required by the ministry. Bidders should have the capability to service multiple geographic areas while ensuring timely deliveries and pick-ups.
Contact Information
For any inquiries regarding this tender, stakeholders are encouraged to refer to the official contact channels provided by the Indian Railways to obtain accurate guidance, ensuring all potential bidders have access to relevant information.
By fulfilling the requirements set forth in this tender, bidders not only contribute to the smooth operations of the Indian Railways but also play an integral role in enhancing the standards of transportation services in the public sector.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a valid transport license, documented experience in providing similar cab and taxi services, and compliance with all transportation regulations. Bidders must also possess a fleet of eligible SUV vehicles that adhere to safety specifications outlined by the Indian authorities. Furthermore, financial stability and operational readiness to meet the 24/7 requirement for outstation services are critical.
Bidders must adhere to strict technical specifications that ensure service quality. Vehicles should be modern SUVs, well-maintained, and fitted with essential amenities to ensure passenger comfort. Additionally, there should be a management system in place to effectively coordinate bookings, maintain service schedules, and ensure vehicles are available for outstation travel as required, showcasing reliability and efficiency in operations.
Payment terms will be specified in the tender documents. Typically, companies must provide a detailed financial proposal, highlighting the costing structure for the monthly hiring service. Payments may be linked to performance metrics or made on a periodic basis, ensuring compliance with service expectations. Selected bidders will receive explicit guidelines on payment processes upon contract award.
Submission methods will be electronic, where bidders are required to upload their proposals and accompanying documents via the specified platform. It is imperative they follow the submission guidelines closely, ensuring all files are in accepted formats, such as PDF or Word documents, to facilitate a smooth evaluation process.
Yes, there are provisions aimed at promoting MSE participation. The government encourages bids from MSEs by providing support during the evaluation phase, potentially including relaxed eligibility criteria or specific benefits in pricing and scoring. Participation is significantly enhanced under current government initiatives designed to aid low-scale enterprises in accessing public sector contracts effectively.
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