Indian Railways Tender by East Central Railway (ef436d6f)

Custom Bid for Services - Comp Mngt along with cooking of food for crews care taking cleaning garde

Service
Qty:NaN
EMD: ₹2.5 Lakh
EST Bid: ₹1.9 Crore

Tender Timeline

Tender Issue
May 23, 2025 at 6:28 PM

Tender Title: Custom Bid for Services - Comp Management and Meal Preparation
Tender Reference Number: ef436d6f
Issuing Authority: Indian Railways, Ministry of Railways

Scope of Work and Objectives

The objective of this tender is to procure services that encompass comprehensive management of personnel, catering, cleaning, gardening, and additional support for the crews. This includes the cooking and provision of food, handling of newspaper and magazine supplies, laundry services, and managing the cooking gas supply. Services are required for a duration of 1096 days, covering an extensive reach in the Running Room (RR) at KQR.

Eligibility Criteria

To participate in the tender, bidders must comply with specific eligibility requirements:

  • Be a registered entity in India.
  • Possess relevant experience in similar services.
  • Adherence to applicable government regulations pertaining to food safety and service management.
  • Must demonstrate the capability to fulfill the scope of work outlined in this tender.

Technical Requirements

Bidders must meet the following technical specifications:

  • Adequate resources and personnel for managing food services efficiently.
  • Facilities for cooking, cleaning, and waste management that are compliant with health and safety regulations.
  • Ability to source quality raw materials ensuring compliance with established quality standards.

Financial Requirements

Bidders should be prepared to submit a detailed financial proposal that outlines:

  • The costs involved in providing the prescribed services.
  • A breakdown of anticipated expenses related to cooking raw materials and service implementation.
  • Payment terms that are favorable and align with the financial requirements set forth by the Ministry of Railways.

Document Submission Details

All interested bidders must submit their proposals through the specified channels as dictated by the Indian Railways. Proposals should include:

  • Technical and financial bids.
  • Relevant certifications proving compliance with eligibility criteria.
  • Any additional documentation required for compliance with Make in India initiatives.

Special Provisions

This tender includes provisions aimed at supporting Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders from these sectors are encouraged to apply and demonstrate how they can fulfill the requirements while contributing to local economic growth.

Evaluation Process

The evaluation of bids will take place on the basis of:

  • Technical merit: Assessing proficiency and experience in service management.
  • Financial viability: Analyzing the budget proposals and cost effectiveness.
  • Compliance with all regulatory frameworks and quality standards.

Delivery Locations

Services are to be rendered at the KQR Running Room, which is strategically located to cater to the needs of the railway crew.

Contact Information

For any inquiries or further clarification regarding this tender, bidders are encouraged to contact the Ministry of Railways directly through the stated contact channels in the official tender announcement.


General Information

Item Category
Custom Bid for Services - Comp Mngt along with cooking of food for crews care taking cleaning gardening of RR supply of newspaper magazines laundry services and provision of sub meals and supply of comm cooking gas at RR KQR for 1096 days daily Av O.. , Custom Bid for Services - Cost of RAW materials for 133712 Nos subsidized meals to crews for 1096 days at KQR Running Room
Department Name
Organisation Name

Financial Information

Estimated Bid Value
₹1,93,93,588.00
EMD Amount
₹2,47,000.00
Minimum Turnover
₹97.00 Lakh (s)
Bid Offer Validity
60 (Days)
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

8 Documents
GeM-Bidding-7881765.pdfMain Document
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity in India with demonstrated experience in the provision of catering and cleaning services. Bidders must comply with health and safety regulations and show the capacity to fulfill the outlined scope effectively.

To meet the technical specifications, bidders should have adequate resources for effective food preparation and service management. Facilities for compliance with health and safety standards must be available and the ability to ensure quality in sourcing raw materials is essential.

The Earnest Money Deposit (EMD) is a security deposit submitted by bidders as a sign of commitment to their proposal. This must be submitted along with the bid documents and will be returned upon the completion of the bidding process, assuming compliance with all requisite submission standards.

The evaluation process is a structured procedure evaluating bids based on technical merit and financial viability. Each submission will be analyzed against established criteria ensuring that the most competitive and capable proposals are selected for contract award.

Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) in this tender. The provisions include favorable terms in the evaluation process and support in complying with local procurement and economic growth initiatives. Startups can also benefit from similar provisions aimed at fostering growth and innovation.

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