Indian Railways Tender by South Western Railway (1328f2973)

Tender Title:

Custom Bid for Services - Outsourcing of Kitchen Services for Dietary Food Supply

Tender Reference Number:

1328f2973

Issuing Authority/Department:

Ministry of Railways, Indian Railways

Scope of Work and Objectives:

The primary objective of this tender is to outsource kitchen services to supply dietary food to inpatients within the Railway Hospital located in Mysore. The appointed service provider will be responsible for preparing and delivering high-quality dietary meals tailored to the specific requirements of patients for a duration of 730 days. The services must encompass nutritional adequacy, special dietary needs, and a variety of meal options to ensure patient satisfaction and well-being.

Eligibility Criteria:

Eligible bidders must operate as recognized entities in the food service industry. They should possess relevant experience in providing similar services, particularly in healthcare settings. Compliance with food safety regulations and prior work with government or institutional clients could significantly enhance eligibility.

Technical Requirements:

Bidders are required to demonstrate their capability to meet specific technical requirements:

• Proven track record in food service management, particularly in a hospital environment.
• Ability to prepare various meal plans based on dietary restrictions and requirements.
• Capability to manage food storage, safety protocols, and hygiene standards.
• Experienced staff trained in culinary skills, with knowledge of nutritional guidelines.

Financial Requirements:

Bidders must provide clear financial documents indicating their capacity to manage project costs, which includes:

• Historical financial statements or similar documentation.
• Budget proposals that align with the tender's scope and specifications.
• Evidence of sufficient working capital to cover operational costs for the contract duration.

Document Submission Details:

All proposals and supporting documents must be submitted electronically through the specified submission portal by the indicated deadline. It is essential to ensure that all required documents are included to avoid disqualification.

Special Provisions:

Micro, Small, and Medium Enterprises (MSEs) and startups are encouraged to participate in this tender. They may benefit from simplified compliance requirements and potential financial support as part of promoting local business initiatives.

Evaluation Process:

Proposals will undergo a thorough evaluation based on:

• Compliance with technical and financial requirements.
• Past performance and experience in similar contracts.
• Cost-effectiveness of the proposed solution.

Delivery Locations:

The primary service location will be the Railway Hospital in Mysore, where meal preparation and delivery will take place. Bidders should ensure logistics that support timely deliveries and food safety.

Contact Information:

For queries related to this tender, interested parties should refer to the contact details provided in the announcement documentation. Clear guidance on supporting communication channels is outlined to facilitate any clarifications needed regarding submissions or requirements.