Tender Title: Custom Bid for Services - Mechanized Coach Cleaning and Maintenance

Reference Number: 85fad12f

Issuing Authority: Ministry of Railways, Indian Railways

The Ministry of Railways is inviting bids for a comprehensive mechanized coach cleaning and maintenance service contract. This tender's primary objective is to ensure the efficiency and cleanliness of train services, enhancing the overall travel experience for passengers. The successful bidder will be responsible for providing these services for a duration of four years at the designated venues as outlined herein.

Scope of Work and Objectives

The scope of work includes multiple facets of routine maintenance and cleaning operations. Key service areas include:

1. Mechanized Coach Cleaning: Ensuring that coaches are cleaned and sanitized efficiently, targeting an average of 149 coaches per day at the YPR Coaching Depot.
2. Platform Turnround Attention: Providing maintenance to facilitate the quick turnaround of up to 154 coaches at YPR Station.
3. Continuous Maintenance: Includes upkeep of pit lines, catwalks, aprons, desilting, and cleaning of other critical facilities around the depot to ensure they are operationally ready.
4. Watering Services: This entails watering nominated passenger through-trains daily at an average of 88 coaches.
5. Intensive Cleaning Services: Focused cleaning of prestigious coaches, including cleaning and watering of an average of 27 coaches per day.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility criteria:

• Registered legal entity and must comply with all statutory regulations and requirements.
• Proven experience in delivering similar cleaning and maintenance services, particularly in a railway or large-scale transport environment.
• Financial viability and ability to manage contracts of similar magnitude and complexity.

Technical Requirements

Bidders must demonstrate their capabilities by providing technical proposals that address the following areas:

• Methodology for mechanized cleaning processes.
• Equipment and technology to be employed for effective cleaning and maintenance.
• Staff training programs ensuring all personnel are adequately trained in safety standards and operational protocols.

Financial Requirements

Bidders are required to submit:

• Financial statements for the past three years indicating solvency and liquidity.
• Details of costs involved, demonstrating transparency concerning pricing structures.
• A committed Earnest Money Deposit (EMD), showcasing financial assurance.

Document Submission Details

All proposals should be submitted in accordance with submission guidelines specified in the tender documentation. Bidders are required to prepare documents in the accepted format and ensure they are duly signed.

Special Provisions

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and established startups, providing them specific advantages in regulatory obligations and financial supports.

Evaluation Process

The evaluation process will assess both technical and financial proposals. Criteria will encompass:

• Compliance with technical specifications.
• Financial viability and cost comprehensiveness.
• Experience and past performance in similar contracts.

Delivery Locations

The contract work will be executed at designated facilities, primarily located at:

• YPR Coaching Depot
• YPR Station

Contact Information

For further inquiries related to this tender, please refer to the Ministry of Railways contact portals as provided in the tender documentation.

This tender aims to attract competent partners to help maintain operational excellence and high service standards in train cleanliness and maintenance. Therefore, interested bidders should ensure they thoroughly understand the requirements and submit their bids accordingly.