Indian Railways Tender by South Eastern Railway (GEM/2025/B/6144729)
Monthly Basis Cab & Taxi Hiring Services - MUV; 1666 KM; Outstation 24*7

Tender Timeline
Tender Title: Monthly Basis Cab & Taxi Hiring Services - MUV; 1666 KM; Outstation 24*7
Tender Reference Number: GEM/2025/B/6144729
Issuing Authority/Department: Ministry of Railways, Indian Railways
Scope of Work and Objectives
The purpose of this tender is to procure Monthly Basis Cab & Taxi Hiring Services for the Indian Railways. The selected contractor will be required to provide a fleet of Multi-Utility Vehicles (MUVs) on a monthly hire basis capable of covering a minimum distance of 1666 kilometers. The service must be reliable and available 24 hours a day, 7 days a week, to ensure that operational needs are met without interruption. The primary objective is to enhance transportation efficiency for official purposes, ensuring timely mobility for railway officials.
Eligibility Criteria
To qualify for this tender, bidders must meet mandatory eligibility requirements such as being a registered entity in accordance with relevant laws and possessing valid licenses for operating taxi services. Additionally, bidders should demonstrate past experience in providing similar services and possess a robust fleet of vehicles meeting the specified criteria.
Technical Requirements
Bidders must meet the following technical requirements for the vehicles provided:
- Vehicles should be in good mechanical condition with valid insurance and fitness certificates.
- MUVs should meet safety standards, ensuring the comfort and safety of passengers.
- The fleet must be equipped with GPS tracking systems.
Financial Requirements
Bidders are required to provide details of the proposed financial model, including rate per kilometer and monthly retention fees. It is essential that the financial proposals demonstrate cost efficiency while maintaining service quality.
Document Submission Details
Interested parties must submit their bids electronically through the GEM (Government e-Marketplace) by following the stipulated guidelines. All necessary documentation attesting to the eligibility, financial, and technical qualifications must be included.
Special Provisions
In alignment with government policies, provisions are in place to support Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible bidders may benefit from enhanced evaluation criteria and possibly relaxed financial conditions.
Evaluation Process
The evaluation of bids will be conducted based on a comprehensive assessment of both technical and financial proposals. Criteria will include compliance with the specified requirements, service reliability, and overall cost-effectiveness.
Delivery Locations
Services under this tender will cover multiple delivery locations as specified by the operational needs of Indian Railways.
Contact Information
For additional queries or information regarding the tender, please refer to the official contact channels available through the GEM platform.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with valid licenses to operate taxi services. Bidders should also demonstrate experience in providing similar transportation services and possess a fleet of vehicles that comply with safety standards and operational efficiency. Additional documents may be required to substantiate the eligibility criteria.
Eligible bidders must provide several required certificates, including:
- Valid registration and license for operating taxi and transportation services.
- Insurance documents for the fleet of vehicles.
- Fitness certificates for each vehicle.
- Previous experience documentation showing the successful provision of similar services.
The registration process involves creating an account on the GEM platform. Subsequently, bidders must provide necessary documentation that aligns with the eligibility criteria and complete the online submission forms. A carefully prepared financial and technical proposal needs to be included for a successful application.
The testing criteria focus on compliance with technical specifications, vehicle condition, safety standards, and the overall reliability of the service provider. Bids will be evaluated on both technical and financial aspects to ensure best value and compliance with tender requirements.
Yes, the tender includes specific benefits for Micro, Small, and Medium Enterprises (MSEs). These may include relaxed criteria for financial documentation and additional evaluation points to encourage participation from smaller entities. Provisions may also align with government policies supporting startups and local content initiatives to boost domestic production.
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