Tender Title: Custom Bid for Services - Housekeeping Activities

Reference Number: d393c337

Issuing Authority: Indian Railways, Ministry of Railways

The Custom Bid for Services - Housekeeping Activities under reference d393c337 is initiated by the Indian Railways, specifically under the purview of the Ministry of Railways. This tender is aimed at sourcing professional housekeeping services that adhere to strict operational standards within defined environments of the Indian Railways' facilities.

Scope of Work and Objectives

The primary objective of this tender is to invite bids for a variety of housekeeping services across multiple locations, categorized under specific schedules. The services required encompass:

• Sch I: Housekeeping in office buildings, inclusive of supervisory charges, uniforms, protective gear, biometric attendance, tools, and consumables.
• Sch II: Services for shed areas, particularly for IOH sheds.
• Sch III: Housekeeping for CC roads, including associated gardening activities.
• Sch IV: Maintenance of pit lines.
• Sch V: Garbage disposal services.
• Sch VI: Management of Employee Provident Fund (EPF) services inclusive of GST to be paid at 18 percent.

These services aim to ensure cleanliness, hygiene, and overall well-being in environments pivotal to operations at Indian Railways.

Eligibility Criteria

To participate in this tender, bidders must meet specific eligibility requirements, which include:

• Being a legally registered entity.
• Previous experience in similar housekeeping services.
• Meeting financial stability standards, as evidenced by financial records.

Technical Requirements

Prospective bidders must provide evidence of meeting detailed technical specifications, which include compliance with applicable labor laws, experience in managing substantial staff for cleaning operations, and ensuring the use of quality tools and materials.

Financial Requirements

Participants are required to demonstrate financial capacity by providing:

• Bank statements.
• Annual turnover declarations.
• Any outstanding dues owed to government entities.

Document Submission Details

Bidders must prepare comprehensive documentation for submission, including:

• Completed bid forms.
• Detailed breakdown of service offerings.
• Compliance certificates and registration proofs.
• Financial documents.

Submissions must be made electronically through the designated portal, ensuring all documents are in PDF format unless otherwise specified.

Special Provisions

The tender allows for Micro, Small, and Medium Enterprises (MSEs) to participate under favorable terms. These enterprises may be granted benefits such as reduced fees or enhanced evaluation criteria, as part of the government's push to support small businesses.

Evaluation Process

The evaluation of bids will be conducted in a robust manner, focusing on both the technical qualifications and the financial proposals. Factors such as past performance, compliance with technical specifications, and pricing structures will be crucial for selection.

Delivery Locations

The services provided under this tender will be required across several strategic locations under the Indian Railways infrastructure. The exact locations will be detailed in the bidding documents that will be made available to eligible bidders.

Contact Information

For further queries and clarification, bidders are encouraged to direct their communication via the official channels listed on the Indian Railways' tender portal.

Conclusion

This tender represents an important initiative to enhance the cleanliness and operational efficiency within the Indian Railways' facilities. Interested parties are urged to review the tender documentation thoroughly and prepare their bids accordingly to meet the prescribed standards and requirements.