Tender Title: Custom Bid for Services - Housekeeping
Tender Reference Number: 428353f2f
Issuing Authority: Indian Railways, Ministry of Railways
The Custom Bid for Services is a significant tender issued by the Indian Railways, under the Ministry of Railways. This tender aims to procure housekeeping services for various facilities including pit lines, covered sheds, yards, and office buildings at two major locations: Secunderabad (SC) and Charlapalli (CHZ) coaching depots. The duration for which these services are sought is for a period of two years.
Scope of Work and Objectives
The primary objective of this tender is to maintain cleanliness and hygiene across the designated areas within the coaching depots. The scope encompasses:
- Housekeeping activities within the SC Coaching Depot and CHZ Coaching Depot.
- Ensuring adherence to safety and cleanliness standards established by the Indian Railways.
- Regular maintenance schedules, including daily cleaning, waste disposal, and public area management.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility criteria:
- Registered Entity: Participants must be a legally registered business entity.
- Experience: Demonstrated experience in providing similar housekeeping services in prior contracts.
- Financial Stability: Proof of adequate financial backing to fulfill contract obligations.
- Compliance: Adherence to all regulatory and compliance norms relevant to the Indian Railways.
Technical Requirements
Bidders are expected to showcase capabilities that include:
- Trained housekeeping personnel qualified for the tasks required.
- Adequate tools and materials necessary to carry out effective cleaning and maintenance.
- Implementation of safety measures and training programs for staff.
Financial Requirements
Bidders must ensure:
- Submission of a Earnest Money Deposit (EMD) as specified in the tender documentation.
- Financial documents showcasing past performance and creditworthiness.
Document Submission Details
All proposals should be submitted electronically through the defined submission platform. Documentation should be clear, concise, and comply with the acceptance criteria specified by the Indian Railways.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Provisions exist that offer benefits to applicants from these categories to promote inclusivity and support local businesses.
Evaluation Process
The evaluation of submitted bids will be comprehensive and will consider:
- Technical Score: Assessment based on the technical compliance and capability demonstration.
- Financial Score: Evaluation of pricing submitted and overall financial viability.
- Overall Ranking: Bidders will be ranked based on a composite score derived from technical and financial assessments.
Delivery Locations
Services delivered under this contract will be located at the Secunderabad Coaching Depot (SC) and Charlapalli Coaching Depot (CHZ).
Contact Information
For further inquiries regarding this tender, prospective bidders should refer to the official communication channels of the Indian Railways.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with demonstrable experience in providing similar housekeeping services. Bidders must also demonstrate financial stability, showcase compliance with regulatory requirements, and have qualified personnel for the specific tasks required.
Bidders must provide a range of documents including a valid business registration certificate, relevant experience certificates, financial statements, and proof of compliance with applicable laws. These documents ensure that the bidding party meets all technical specifications and quality standards required by the Indian Railways.
The registration process involves creating an account on the Indian Railways procurement portal, completing the necessary forms, and submitting required documentation as per the instructions outlined in the tender announcement. Bidders must ensure that all forms are completed accurately and submitted in accepted document formats.
The payment terms require that payments be made based on specified milestones in the contract. Typically, this involves regular progress payments upon successful completion of services rendered as evaluated by the Indian Railways’ inspection teams, along with adherence to applicable compliance requirements and testing criteria.
Yes, the tender includes special provisions designed to benefit Micro, Small, and Medium Enterprises (MSEs) and startups. By participating, these businesses can avail of incentives aimed at promoting local economic growth, and they are encouraged to comply with ‘Make in India’ policies, emphasizing local content and procurement rules.
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