Tender Title: Custom Bid for Services - House Keeping and Maintenance

Reference Number: 240fd783

Issuing Authority

This tender is issued by the Indian Railways, under the Ministry of Railways. The authority is committed to improving the cleanliness and maintenance of its facilities, particularly focusing on enhancing the user experience at their facilities.

Scope of Work and Objectives

The primary objective of this tender is to procure comprehensive housekeeping and maintenance services for the Rail Nilayam toilets, corridors, and common areas over a specified period. The contractor will be responsible for ensuring cleanliness and sanitation standards are met consistently. Key tasks will include, but are not limited to:

• Regular cleaning of toilets and common areas.
• Maintenance of sanitary fittings and fixtures.
• Ensuring safety and hygiene standards are met.
• Providing supplies needed for upkeep.

The chosen contractor will work closely with the Indian Railways to ensure that the services are executed effectively.

Eligibility Criteria

Eligible bidders for this tender must meet the following criteria:

• Must be a legally registered entity.
• Must demonstrate previous experience in providing similar services.
• Compliance with all local regulations and labor laws.
• Availability of skilled personnel to perform the required tasks.

Technical Requirements

Bidders must provide assurances regarding:

• Adherence to specified hygiene standards.
• Environmental considerations for cleaning products.
• Implementation of staff training programs focusing on safety and cleanliness practices.
• Provision of necessary equipment and materials for housekeeping activities.

Financial Requirements

Bidders are required to present a clear financial proposal, detailing costs associated with the services provided. This includes:

• A breakdown of service costs.
• Any additional costs for supplies.
• Terms of payment and any associated financial terms.

Document Submission Details

All bids and necessary documentation should be submitted electronically through the designated government procurement platform associated with the Indian Railways. Bids must be submitted by the stipulated deadline to ensure consideration.

Special Provisions

This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs). MSEs are encouraged to participate and are subject to specific benefits, facilitating their engagement in government contracts.

Evaluation Process

Bids will undergo a systematic evaluation process, which will prioritize:

• Compliance with the outlined eligibility criteria.
• Pricing considerations.
• Capability to fulfill the scope of work effectively.
• Past performance and references in regard to similar contracts.

Delivery Locations

Services will be rendered at Rail Nilayam, with the expectation for contractors to mobilize their teams to the site as required by the nature of the tasks.

Contact Information

For inquiries and further clarification, potential bidders should reach out directly through the official channels provided by the Indian Railways on their procurement platform.

This tender presents an excellent opportunity for service providers specializing in housekeeping and maintenance to engage with the Indian Railways and contribute towards maintaining high standards of cleanliness and customer satisfaction.