Indian Railways Tender by Southern Railway (GEM/2025/B/6177208)
Custom Bid for Services - Mechanized Cleaning Of En-route Pass Through Trains With 97455 Coaches Un

Tender Timeline
Tender Title: Custom Bid for Services - Mechanized Cleaning Of En-route Pass Through Trains
Reference Number: GEM/2025/B/6177208
Issuing Authority/Department: Ministry of Railways, Indian Railways
The Custom Bid for Services entails the mechanized cleaning of en-route pass-through trains with 97455 coaches under the Clean Train Station (CTS) scheme specifically at TPJ Railway Station. This project is directed towards ensuring enhanced cleanliness in railway coaches during transit. The primary objective is to provide efficient cleaning services that comply with hygienic standards, thereby improving the overall traveling experience for passengers.
Scope of Work and Objectives
The contract demands bidders to deliver mechanized cleaning services for a duration of one year on a manpower basis. The service provision will include various cleaning mechanisms that ensure every coach is maintained in pristine condition. It is crucial that the service provider applies methods that are environmentally friendly and in alignment with the industry best standards.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities with a proven track record in providing similar mechanized cleaning services. It is expected that bidders will demonstrate adequate experience, capacity, and reliability to complete the scope of work outlined in this tender.
Technical Requirements
Bidders must propose a plan that adheres to technical requirements, indicating the types of cleaning equipment and chemicals that will be used. Special emphasis should be placed on the mechanized aspect of the cleaning and how it integrates with the compliance standards laid out by the Ministry of Railways. It is essential that the cleaning processes incorporate safety measures for both the environment and personnel involved.
Financial Requirements
Bidders are expected to provide a complete financial proposal, detailing their cost structure, which will cover all aspects of the service including labor, equipment, and materials. The total bid should also include the Goods and Services Tax (GST) calculated at 18% on the quoted prices. Financial sustainability and sound financial backing are crucial considerations in the bid evaluation.
Document Submission Details
All proposal documents must be submitted in accordance with the uploading instructions detailed in the bid details section. Bidders are urged to ensure that all documents are correctly formatted and adhere to the submission guidelines to avoid disqualification.
Special Provisions
There are provisions aimed at supporting Micro, Small, and Medium Enterprises (MSEs) and startups. These incentives may include reduced qualification requirements and potential price allowances to foster greater participation from emerging businesses in the public procurement process.
Evaluation Process
The evaluation of bids will be conducted based on defined criteria, focusing on the technical quality of the proposed plan, price competitiveness, and compliance with all specifications highlighted in the tender document. Bidders should expect an assessment of both their technical capabilities and financial viability.
Delivery Locations
All services will be primarily rendered at TPJ Railway Station, ensuring a focused and consistent approach to maintaining the cleanliness standards required by the Indian Railways.
Contact Information
For queries relating to this tender, interested bidders are advised to contact the Ministry of Railways through official channels. Specific contact details may be referenced in supplementary documents which accompany this tender.
This tender represents an opportunity for qualified service providers to contribute to the enhancing cleanliness standards in the Indian Railway system while facilitating a better travel experience for passengers. Bidders are encouraged to thoroughly review the tender details and apply within the specified guidelines.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with proven experience in providing mechanized cleaning services. Bidders must demonstrate their capacity to deliver the services outlined in the tender and meet safety and hygienic standards mandated by the Ministry of Railways.
Bidders are required to provide valid certifications related to quality standards and compliance with safety regulations. This includes necessary registrations and affiliations that validate the bidder’s capability in executing the project.
The registration process typically involves filling out specific forms and submitting required documentation demonstrating eligibility and technical capability. It is recommended to review the detailed registration guidelines provided in the tender documents to complete this process successfully.
All required documentation should be submitted in commonly accepted formats such as PDF or Word. These formats ensure compatibility for evaluation purposes. Bidders must follow any specific instructions given regarding document types and sizes as outlined in the tender.
The Earnest Money Deposit (EMD) is a financial guarantee bid to ensure the seriousness and commitment of the bidder towards the submission. It is typically a defined percentage of the total bid value and must be submitted along with the proposal to ensure compliance. Specific amounts should be directly referenced in the tender documents for accuracy.
This tender holds significant potential for experienced service providers, and adherence to the outlined requirements will enhance the bidding chances.
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