Indian Railways Tender by West Central Railway (GEM/2025/B/6179230)
Custom Bid for Services - Enroute mechanized cleaning of trains under CTS scheme from 06 to 22 hrs

Tender Timeline
Tender Title: Custom Bid for Services - Enroute Mechanized Cleaning of Trains under CTS Scheme
Tender Reference Number: GEM/2025/B/6179230
Issuing Authority:
Ministry of Railways, Indian Railways
Scope of Work and Objectives:
The primary objective of this tender is to engage a qualified contractor for the enroute mechanized cleaning of trains under the CTS scheme. The tender encompasses the provision of cleaning services at the BPL Railway station of BPL Division of WCR for a duration of 3 years or 1095 days. The services are expected to be performed from 06 to 22 hours, ensuring that all trains departing from this station are maintained to the highest cleanliness standards. The contractor will be responsible for the overall management and execution of the mechanized cleaning operations, adhering strictly to the guidelines set forth by Indian Railways.
Eligibility Criteria:
To be eligible to participate in this tender, bidders must be registered entities with relevant experience in providing cleaning services within the railway sector. Furthermore, they should demonstrate adequate financial stability and operational capacity to manage a contract of this nature and scale.
Technical Requirements:
Bidders must adhere to specified technical standards outlined by the Indian Railways, ensuring that all cleaning operations meet the operational parameters and quality standards required for the services. This includes deploying trained personnel and utilizing appropriate mechanized cleaning equipment.
Financial Requirements:
Participants must demonstrate their financial capacity to fulfill the contract, including an Earnest Money Deposit (EMD) as specified in the tender documents. Bidders should have sound financial background, along with the necessary financial documents to substantiate their claims.
Document Submission Details:
All interested bidders are required to submit their bids, inclusive of necessary documentation, in a specified format through designated channels provided in the tender documentation. Late submissions will not be entertained.
Special Provisions:
The tender will also consider benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, as outlined in specific provisions within the tender documents. These entities are encouraged to apply, providing they meet the necessary eligibility criteria.
Evaluation Process:
Bids will be evaluated based on various criteria, including technical compliance, financial capacity, and past performance. The evaluation will follow guidelines laid out to ensure a fair and transparent selection process.
Delivery Locations:
The delivery of services will be conducted at the BPL Railway station, and all cleaning operations must adhere to the schedules set by the Indian Railways to maintain operational efficiency.
Contact Information:
While specific contact details may vary, bidders are encouraged to visit the official website of the Indian Railways or the GEM portal for further inquiries and detailed requirements regarding the tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
11 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating prior experience in railway cleaning services, possessing the necessary technical expertise, and meeting financial stability criteria. Bidders should ensure they possess all essential documentation, including registration certificates and proof of capabilities in handling similar projects.
Bidders are required to submit relevant operational certificates, including licenses for cleaning services, safety compliance documents, and any other certifications required under the Indian Railways guidelines. It’s critical to ensure that all documents reflect current compliance and adequate operational standards to qualify in the evaluation process.
The registration process involves visiting the GEM portal, where bidders need to create an account if not already registered. Once registered, participants must submit their bids and necessary documents in the prescribed format within the specified submission guidelines.
Bidders must include an Earnest Money Deposit (EMD), the value of which is specified in the tender documentation. Payment terms will be dictated by the project milestones, and clear details will be provided in the contractual agreements upon selection.
The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, allowing for benefits such as relaxed eligibility criteria and potential financial assistance. Participants within these categories are encouraged to apply, ensuring they meet the designated requirements. Compliance with government initiatives like Make in India will be a significant consideration during the evaluation and selection process.
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