Indian Railways Tender by North Central Railway (GEM/2025/B/6152279)
Custom Bid for Services - Comprehensive mechanized cleaning AGC Railway Station

Tender Timeline
Tender Title: Comprehensive Mechanized Cleaning at AGC Railway Station
Tender Reference Number: GEM/2025/B/6152279
Issuing Authority/Department: Ministry of Railways, Indian Railways
Scope of Work and Objectives
The objective of this tender is to invite proposals for Comprehensive Mechanized Cleaning services at the AGC Railway Station. The scope of work encompasses a range of cleaning tasks that utilize advanced machinery and techniques to ensure a clean, hygienic, and well-maintained environment for all railway users. This includes regular cleaning of platforms, waiting areas, rest rooms, and associated facilities. The contracted service provider will be required to deliver high-quality services that meet specified standards of cleanliness and hygiene.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility requirements:
- Registered as a legal entity in accordance with applicable laws.
- Proven experience in delivering mechanized cleaning services, particularly in high-traffic environments.
- Adequate financial standing to fulfill the contract, including maintenance of necessary equipment and trained personnel.
Technical Requirements
Bidders must provide a detailed proposal that includes their approach to providing mechanized cleaning services. Bidders should demonstrate compliance with the following technical specifications:
- Utilization of certified and modern cleaning machines and equipment.
- Implementation of eco-friendly cleaning materials to meet environmental standards.
- Clear quality assurance measures and protocols in place.
Financial Requirements
Bidders must outline their financial proposals, including pricing models for the services offered. The contract will be awarded based on a combination of quality and price considerations. Performance Security will also be required to ensure contract compliance.
Document Submission Details
All proposals and required documents must be submitted electronically through the designated government procurement platform. Bidders are encouraged to submit comprehensive proposals that meet all specified criteria to avoid disqualification.
Special Provisions
This tender includes specific provisions to promote participation from Micro, Small, and Medium Enterprises (MSEs) and Startups. These organizations are encouraged to apply and will enjoy certain benefits during evaluation to foster entrepreneurship in this sector.
Evaluation Process
Bids will be evaluated based on a defined scoring system considering both price and quality factors. Each proposal will undergo a thorough review process to ensure all technical specifications are met, alongside financial viability. A preference will be given to those applicants who demonstrate innovation and efficiency in their approaches.
Delivery Locations
The services will be rendered at the AGC Railway Station, with operations carried out daily, involving regular interaction with the facility management.
Contact Information
For further assistance regarding this tender, interested parties may refer to the contact section available on the procurement platform designated for this tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
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Frequently Asked Questions
The eligibility requirements for bidders include being a legally registered entity, having relevant experience in delivering mechanized cleaning services, and possessing sufficient financial resources to undertake the contract. It is essential that organizations demonstrate past performance in similar environments, ensuring they have the infrastructure and capability to handle the project effectively.
Bidders must ensure compliance with technical specifications that dictate the use of certified cleaning machines and eco-friendly materials, along with providing clear quality assurance measures. Proposals should outline methods to ensure the efficacy of cleaning services while maintaining environmental standards.
Financial proposals must accurately reflect the costs associated with delivering comprehensive mechanized cleaning services. Bidders are required to ensure that their pricing structures account for all aspects of service delivery, including labor, equipment, and materials. Mention of an Earnest Money Deposit (EMD) must also be included, which acts as security for commitment to the contract terms.
Proposals must be submitted electronically via the designated government procurement platform. It’s crucial that submissions adhere to provided guidelines regarding acceptable formats and completeness of documentation to avoid rejection due to non-compliance.
Yes, the tender includes specific provisions aimed at promoting participation from MSEs. These enterprises will enjoy certain evaluations and conditions that favor their submissions, aligning with governmental initiatives to encourage growth and development within this sector, particularly adhering to ‘Make in India’ policies.
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