Indian Railways Tender by West Central Railway (GEM/2025/B/6123441)
Monthly Basis Cab & Taxi Hiring Services - SUV; 1600 km on 24X7 basis; Outstation 24*7

Tender Timeline
Tender Title: Monthly Basis Cab & Taxi Hiring Services
Reference Number: GEM/2025/B/6123441
Issuing Authority/Department: Indian Railways
Objective: The objective of this tender is to secure Cab & Taxi Hiring Services on a monthly basis for Indian Railways. This includes availability of SUV vehicles for 1600 kilometers on a 24X7 service basis, accommodating outstation travel needs.
Scope of Work
The scope of this tender encompasses the hiring of cabs and taxis specifically SUVs, to meet the transportation requirements of Indian Railways. The selected vendor must ensure continuous availability of the hired vehicles to manage various travel needs effectively.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet specific eligibility requirements stipulated by the Indian Railways. The eligibility criteria mainly focus on the registered entity's capability to provide reliable transportation services and meet quality standards set forth in the tender documentation.
Technical Requirements
Bidders are required to ensure that:
- All vehicles provided as part of the service are in good condition and meet safety standards.
- Operators/drivers are professionally trained and compliant with local regulations.
- The vehicles should be equipped with GPS tracking for real-time monitoring of location and security.
Financial Requirements
There may be financial requirements including the submission of an Earnest Money Deposit (EMD) along with the tender proposal. Also, bidders should provide detailed financial statements to demonstrate capacity for fulfilling the contract terms.
Document Submission Details
All bid documents must be submitted electronically in accordance with the guidelines provided in the tender. Bidders are encouraged to prepare their documents in the specified format, ensuring completeness and compliance to avoid disqualification.
Special Provisions
The tender accommodates Micro, Small, and Medium Enterprises (MSEs), promoting their participation by offering certain benefits during evaluation. Startups are also encouraged to apply, adhering to the objectives of innovation and local economic growth.
Evaluation Process
The evaluation process involves a detailed review of technical and financial proposals. Bidders will be assessed based on their compliance with technical specifications, price competitiveness, and capability to deliver according to the stipulated criteria.
Delivery Locations
The appointed agency must provide cab and taxi services throughout designated areas as specified by the Indian Railways. This includes both in-city and outstation travel needs.
Contact Information
For further inquiries regarding the tender, stakeholders are encouraged to reach out directly to the Indian Railways through the official contact channels specified in the documentation.
This tender aims to ensure reliable, efficient, and high-quality transportation services, reinforcing a commitment to enhanced travel experiences for stakeholders of Indian Railways.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender entail being a registered transportation entity with a sound track record in providing cab and taxi services. Bidders must demonstrate compliance with local regulations and possess all necessary licenses and permits. Additionally, bidders need to showcase the ability to manage the operational demands of providing SUV vehicles on a 24X7 basis, inclusive of outstation services.
To ensure compliance and quality service, bidders must provide relevant certificates such as operational permits for vehicles, driver training licenses, and insurance documentation. These certifications affirm the bidder’s capacity to deliver services in line with safety and regulatory standards set by transport authorities.
The payment terms are structured to ensure timely compensation for services rendered. Typically, payment will be made post service completion based on the terms laid out in the winner’s contract. Submission of necessary invoices and compliance papers will be required for the payment processing to ensure a seamless transaction.
The tender documentation specifies that all bids are to be submitted in electronic format. Accepted document types include PDFs and Word files. It is crucial for bidders to adhere strictly to the preferred formats to avoid disqualification from the tender process.
Yes, the tender has special provisions encouraging the participation of MSEs. This includes relaxation of eligibility criteria and possible financial incentives during the evaluation process to promote fair competition and inclusivity in procurement practices, aligning with governmental policies.
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