Indian Railways Tender by Central Railway (GEM/2025/B/6136153)
Custom Bid for Services - work of data entry operator ,steno work, canteen facility work
Tender Timeline
The tender titled Custom Bid for Services - work of data entry operator, steno work, canteen facility work, under the reference number GEM/2025/B/6136153, is issued by the Ministry of Railways, specifically the Indian Railways department. This initiative represents a significant opportunity for service providers to engage in various operational support functions crucial for the smooth running of railway services.
Scope of Work and Objectives
The scope of this tender encompasses the provision of essential services including data entry operator roles, stenographic support, and canteen facility management within the railway premises. The objective is to enhance efficiency through streamlined data handling, effective communication support, and quality food services for employees and stakeholders involved with Indian Railways. Contractors are expected to provide skilled personnel who can perform the tasks efficiently and in alignment with the quality standards required by the railway department.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet specific eligibility criteria. This generally includes being a registered company or partnership capable of delivering the specified services. Interested bidders must demonstrate prior experience in similar contracts, showcasing their capability to manage data entry, stenographic, and operational canteen services. Subcontractors or partnerships may also be considered, but primary responsibility must remain with the main contractor.
Technical Requirements
Bidders must possess the necessary technical skills and resources to fulfill the tender requirements. The following technical criteria are emphasized:
- Data Entry Operators should be proficient in data management software and possess experience with data entry tasks.
- Stenographers must display proficiency in shorthand and typing, with a minimum typing speed requirement.
- Canteen facilities must comply with health and hygiene standards mandated by relevant authorities, ensuring food safety and quality.
Financial Requirements
Financial viability is crucial for bid assessment. Bidders are typically required to present a balanced financial statement that indicates their capacity to undertake the project. It is also common for agencies to request documentation regarding previous contracts, payment history, and compliance with tax regulations.
Document Submission Details
Interested applicants are required to submit a complete set of documents, including eligibility proofs, technical proposals, and financial proposals through the specified procurement platform. All documentation must be presented in a clear and structured manner to facilitate a smooth evaluation process. Specific submission formats might be encouraged; thus documentation checks are necessary to ensure compliance.
Special Provisions
The tender process may contain provisions aimed at supporting Micro, Small, and Medium Enterprises (MSMEs) and startups. Eligible vendors may benefit from certain preferences or relaxed eligibility criteria, designed to foster participation from this demographic, thereby enabling inclusive growth in awarding contracts.
Evaluation Process
Bids will undergo a thorough evaluation process based on predefined criteria focusing on technical capabilities, financial stability, and past performance with similar contracts. Proposals will be assessed to identify the best value for money, considering cost-effectiveness along with service quality.
Delivery Locations
Service delivery will be primarily centered within the operational areas of Indian Railways, specifically designed to cater to various stations and regional offices. Successful bidders will be required to coordinate with designated railway personnel to establish specific delivery points and service logistics.
Contact Information
For any queries related to this tender, entities can contact the relevant department within the Ministry of Railways for further clarification. This fosters open communication, allowing potential bidders to seek necessary information to enable accurate submissions.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements typically include being a registered business entity with relevant experience in data entry, steno, and canteen services. Bidders must provide evidence of prior contracts demonstrating their capacity to execute the services effectively, complying with operational standards set by the Indian Railways.
Bidders must include relevant certificates such as GST registration, and certifications that underline compliance with quality standards in service delivery. Additionally, any certificates demonstrating prior successful contracts in similar sectors would bolster their submission.
Documents must be compiled and presented in the required formats, which often includes digital copies submitted through electronic procurement platforms. It’s crucial that all files adhere to size limits and specified formats such as PDF or DOCX to ensure successful processing.
Bidders are required to submit an Earnest Money Deposit (EMD) along with their bid, serving as a security against any default or withdrawal from the tender process. The amount and further details will be specified in the tender guidelines.
Yes, the tender specifically encourages the participation of Micro, Small, and Medium Enterprises (MSMEs) and startups, possibly providing benefits such as the relaxation of certain eligibility criteria, which supports their involvement in government contracts and promotes equitable growth within the procurement landscape.
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