Tender Title: Monthly Basis Cab & Taxi Hiring Services - MUV
Tender Reference Number: GEM/2025/B/6148732
Issuing Authority/Department: Indian Railways, Ministry of Railways

The Indian Railways under the Ministry of Railways invites bids for Monthly Basis Cab & Taxi Hiring Services for MUV (Multi-Utility Vehicle) for an estimated mileage of 2500 km and 320 hours of service specifically for outstation travel. This tender is tailored for efficient transportation solutions, enhancing the mobility of staff and clients travelling for official duties and engagements.

Scope of Work and Objectives

The primary objective of this tender is to provide reliable and flexible cab and taxi hiring services on a monthly basis to meet the transportation needs of Indian Railways. This includes, but is not limited to, ensuring on-time availability of vehicles, maintaining high service standards, providing qualified drivers, and delivering a seamless travel experience for passengers. The expected service should ensure:

• High reliability and availability of vehicles
• Compliance with safety and quality norms
• Provision for outstation travel, which may include various state and inter-state journeys.

Eligibility Criteria

Bidders must meet the following eligibility criteria to qualify for this tender:

• Must be a registered cab/taxi service provider.
• Have a minimum fleet size of MUVs.
• Must possess valid licenses and permits for commercial transport.
• Have prior experience in providing similar services to government or private organizations.

Technical Requirements

Bidders are required to provide MUV vehicles that adhere to the following technical specifications:

• Vehicles must have current registration and insurance.
• All vehicles must be equipped with GPS tracking.
• Maintain cleanliness and hygiene standards, adhering to COVID-19 safety protocols.
• Provide trained drivers who possess valid driving licenses and have undergone background checks.

Financial Requirements

Bidders must submit detailed financial documents including:

• Recent financial statements demonstrating financial viability.
• Pricing structure for the services offered, including any additional costs associated with outstation travel.
• Evidence of the ability to manage payments efficiently, ensuring timely delivery of services.

Document Submission Details

All bids must be submitted electronically through the GEM portal. Bidders are required to upload relevant documents, including:

• Company registration documents.
• Compliance certificates.
• Technical proposal detailing service standards and vehicle specifications.
• Financial proposal including price breakdown.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, offering provisions to simplify the bidding process for these entities. Proposals that demonstrate a local content focus may be favored to align with 'Make in India' initiatives.

Evaluation Process

Bids will be evaluated based on the following:

• Compliance with eligibility and technical specifications.
• Financial offer comparison.
• Quality and safety measures outlined in the proposal.

The evaluation will prioritize proposals that demonstrate exceptional service delivery and efficiency in operations.

Delivery Locations

Services will be required across various locations specified by the Indian Railways, including but not limited to major cities and regions across the country.

Contact Information

For any clarifications or inquiries regarding this tender, bidders are encouraged to refer to the official contact listed on the GEM portal. Ensure all communications comply with the tender guidelines.

In conclusion, interested bidders are invited to adhere to the outlined specifications and submit their bids through the GEM portal, in accordance with the requirements laid out in this tender notice to ensure consideration during the evaluation process.