Indian Railways Tender by Northern Railway (a50f9474)

Manpower Outsourcing Services - Man-days based - Data Operator; Skilled; Data Entry Operator

Service
Qty:NaN
EMD: ₹61,180
EST Bid: ₹30.6 Lakh
Indian Railways Tender by Northern Railway (a50f9474)

Tender Timeline

Tender Issue
May 5, 2025 at 12:36 PM

Tender Title: Manpower Outsourcing Services - a50f9474

Issuing Authority: Indian Railways, Ministry of Railways

Indian Railways is seeking competent and reliable bidders to provide Manpower Outsourcing Services, specifically focusing on Data Operator and Data Entry Operator services. This tender encompasses a total requirement of 2920 man-days, reflecting the significant scope for skilled professionals in data management roles. The overarching objective is to efficiently enhance operational productivity through a robust workforce capable of delivering accurate and timely data entry and processing services.

Scope of Work and Objectives

The contractor is required to provide qualified data operators and data entry operators under a man-days based framework. Key responsibilities will include:

  • Inputting, verifying, and managing data in systems.
  • Maintaining data integrity through regular audits and validations.
  • Timely completion of reports as specified by Indian Railways.
  • Collaborating with other team members to ensure operational goals are met efficiently.

The core aim is to optimize data handling processes, thus supporting the broader operational objectives of the Indian Railways.

Eligibility Criteria

Bidders must meet the following eligibility requirements:

  • A valid registration with relevant governmental authorities.
  • Proven experience in providing manpower outsourcing services, particularly in clerical or data-oriented roles.
  • Adequate infrastructure and resources to manage the required workforce efficiently.

Technical Requirements

Bidders are expected to demonstrate compliance with specific technical specifications which include:

  • Capability to provide trained personnel proficient in data entry.
  • Implementation of quality control measures ensuring data accuracy.
  • Understanding and adherence to the privacy and security requirements laid out by Indian Railways.

Financial Requirements

Bidders must provide detailed financial plans reflecting their capacity to fulfill the contract including:

  • Pricing for services rendered based on man-days.
  • Earnest Money Deposit (EMD) specifications.
  • Performance security guarantees to ensure contract compliance.

Document Submission Details

Bidders are encouraged to submit their proposals electronically through the specified governmental procurement portal. All documentation must be complete, including proof of eligibility, financial documents, and technical credentials.

Special Provisions

This tender includes special provisions aimed at fostering participation from Micro, Small, and Medium Enterprises (MSEs) and startups. MSEs may benefit from exemptions in the financial requirements and simplified evaluation processes aimed at promoting inclusivity in public procurement.

Evaluation Process

Proposals will undergo a thorough evaluation process focusing on:

  • Technical compliance with requirements.
  • Financial competitiveness.
  • Previous experience and service quality.

Bidders will be assessed on their ability to meet the specified criteria efficiently while empowering service delivery.

Delivery Locations

Services will be required across various operational sites under the Indian Railways network, necessitating adaptability from the bidders to deploy resources as required.

Contact Information

For any inquiries regarding this tender, prospective bidders are encouraged to refer to the official Indian Railways procurement portal.

Conclusion

The Indian Railways aims to enhance its operational capabilities through this tender for Manpower Outsourcing Services. Interested bidders are invited to submit their proposals, showcasing their expertise and ability to meet the comprehensive requirements outlined above, thus contributing to the efficiency and efficacy of operations within India’s expansive rail network.


General Information

Item Category
Manpower Outsourcing Services - Man-days based - Data Operator; Skilled; Data Entry Operator
Department Name
Organisation Name
State
City

Financial Information

Estimated Bid Value
₹30,58,829.80
EMD Amount
₹61,180.00
Bid Offer Validity
60 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

3 Documents
GeM-Bidding-7798799.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity, demonstrating relevant experience in providing manpower outsourcing services, particularly for data operator or data entry operator roles. Bidders must ensure compliance with local regulations and possess adequate resources to fulfill contract obligations.

Bidders must provide necessary certificates such as registration with government bodies, tax compliance certificates, workforce training certificates, and any other relevant documentation showcasing their operational competence. It’s essential to submit these certificates in the specified format during the proposal.

The registration process involves creating an account on the designated procurement platform. Bidders will need to submit required documentation, including proof of eligibility and necessary certificates. Ensure all documents are in accepted formats to avoid disqualification.

Payment terms will be defined based on service delivery and fulfillment of contract obligations. Bidders may be required to provide performance security as a guarantee for service quality, refundable upon successful completion of the contract. Specific percentages and conditions will be elaborated during negotiations.

This tender opens avenues for MSEs through special provisions, such as lower entry thresholds for financial requirements and streamlined evaluation processes designed to encourage their participation. This initiative aligns with promoting local businesses and fostering an inclusive procurement environment.

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