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Indian Railways Tender by South Western Railway (GEM/2025/B/6139651)

Custom Bid for Services - Hiring of DATA ENTRY OPERATOR for Healthcare Service-Instructions regard

Service
Qty:NaN
EMD: ₹1.1 Lakh
EST Bid: ₹54.2 Lakh
Indian Railways Tender by South Western Railway (GEM/2025/B/6139651)

Tender Timeline

Tender Issue
April 15, 2025 at 4:25 PM

Tender Title: Hiring of Data Entry Operator for Healthcare Service

Reference Number: GEM/2025/B/6139651

Issuing Authority

The tender is issued by the Ministry of Railways, specifically under the official department of Indian Railways.

Scope of Work and Objectives

The primary objective of this tender is to engage a qualified Data Entry Operator for healthcare services. This role is integral for managing data related to Outpatient Department (OPD) medicines used within the MD/CMS office in Hubli. The successful bidder will be tasked with ensuring the efficient and accurate entry of healthcare data for a contractual duration of 12 months.

The scope of work encompasses the responsibilities of the Data Entry Operator, which includes data logging, maintaining information integrity, and possibly assisting in the digitization of healthcare records to foster a more streamlined data management process.

Eligibility Criteria

Bidders must meet specific eligibility requirements to qualify for this tender. Entities must be duly registered, demonstrate the necessary experience in providing data entry services, and show proficiency in handling healthcare-related data.

Technical Requirements

Bidders should detail their qualifications, including previous experience in healthcare data entry or similar services. Emphasis will be placed on the technical capabilities, such as familiarity with healthcare regulations and data management systems.

Financial Requirements

The financial proposal should demonstrate competitive pricing and compliance with the budgetary constraints as defined by the Ministry of Railways. Pricing must encompass all costs associated with the provision of data entry services, including any required materials.

Document Submission Details

Interested bidders are required to submit their technical and financial proposals through the established online portal. All submissions should comply with the specified format to ensure eligibility. Additional documentation outlined in the tender must also be included.

Special Provisions

There are provisions to benefit Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging participation from diverse suppliers. These benefits may include relaxed qualification norms and simplified documentation for eligible bidders.

Evaluation Process

The evaluation of bids will follow a structured process that assesses both technical and financial proposals. Bidders will be evaluated on their experience, operational capacity, pricing, and compliance with the tender specifications.

Delivery Locations

The successful bidder will primarily provide services at the MD/CMS office located in Hubli.

Contact Information

While specific contact information for inquiries may not be listed in the tender document, interested bidders can seek details through the official communications from the Ministry of Railways or the designated online portal.

This tender represents a crucial opportunity to contribute to the healthcare sector by supporting data management functions that enhance operational efficiency and patient care.


General Information

Item Category
Custom Bid for Services - Hiring of DATA ENTRY OPERATOR for Healthcare Service-Instructions regarding OPD Medicines for the use in MD/CMS office, Hubli for a period One years 12 Months
Department Name
Organisation Name

Financial Information

Estimated Bid Value
₹54,16,591.00
EMD Amount
₹1,08,350.00
Bid Offer Validity
60 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

9 Documents
GeM-Bidding-7739183.pdfMain Document
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with prior experience in providing data entry services, particularly in the healthcare domain. Bidders must demonstrate sufficient expertise in data management, including adherence to healthcare standards and regulations. Additionally, the participation of Micro, Small, and Medium Enterprises (MSEs) and startups is encouraged, which may allow for more flexible entry criteria.

Bidders must submit relevant certificates that indicate their registration, expertise in similar projects, and compliance with healthcare data regulations. It is advisable to include any quality certifications and documentation that establishes the organization’s credentials in handling healthcare data.

To register for this tender, bidders must create an account on the designated online tendering platform. It’s essential to follow the specified guidelines during the registration process and ensure all required documentation is prepared for a smooth submission.

The accepted document formats typically include PDF for detailed proposals and any other required documents as specified in the tender. Bidders are encouraged to confirm the specific document types and formatting requirements to ensure compliance.

The payment terms will be based on the contract agreement established with the successful bidder. Generally, payments may be structured upon completion of milestones or at regular intervals throughout the contract period, contingent upon satisfactory performance of the data entry services.

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