Indian Railways Tender by South Western Railway (GEM/2025/B/6139651)
Custom Bid for Services - Hiring of DATA ENTRY OPERATOR for Healthcare Service-Instructions regard

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Tender Title: Hiring of Data Entry Operator for Healthcare Service
Reference Number: GEM/2025/B/6139651
Issuing Authority
The tender is issued by the Ministry of Railways, specifically under the official department of Indian Railways.
Scope of Work and Objectives
The primary objective of this tender is to engage a qualified Data Entry Operator for healthcare services. This role is integral for managing data related to Outpatient Department (OPD) medicines used within the MD/CMS office in Hubli. The successful bidder will be tasked with ensuring the efficient and accurate entry of healthcare data for a contractual duration of 12 months.
The scope of work encompasses the responsibilities of the Data Entry Operator, which includes data logging, maintaining information integrity, and possibly assisting in the digitization of healthcare records to foster a more streamlined data management process.
Eligibility Criteria
Bidders must meet specific eligibility requirements to qualify for this tender. Entities must be duly registered, demonstrate the necessary experience in providing data entry services, and show proficiency in handling healthcare-related data.
Technical Requirements
Bidders should detail their qualifications, including previous experience in healthcare data entry or similar services. Emphasis will be placed on the technical capabilities, such as familiarity with healthcare regulations and data management systems.
Financial Requirements
The financial proposal should demonstrate competitive pricing and compliance with the budgetary constraints as defined by the Ministry of Railways. Pricing must encompass all costs associated with the provision of data entry services, including any required materials.
Document Submission Details
Interested bidders are required to submit their technical and financial proposals through the established online portal. All submissions should comply with the specified format to ensure eligibility. Additional documentation outlined in the tender must also be included.
Special Provisions
There are provisions to benefit Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging participation from diverse suppliers. These benefits may include relaxed qualification norms and simplified documentation for eligible bidders.
Evaluation Process
The evaluation of bids will follow a structured process that assesses both technical and financial proposals. Bidders will be evaluated on their experience, operational capacity, pricing, and compliance with the tender specifications.
Delivery Locations
The successful bidder will primarily provide services at the MD/CMS office located in Hubli.
Contact Information
While specific contact information for inquiries may not be listed in the tender document, interested bidders can seek details through the official communications from the Ministry of Railways or the designated online portal.
This tender represents a crucial opportunity to contribute to the healthcare sector by supporting data management functions that enhance operational efficiency and patient care.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
9 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with prior experience in providing data entry services, particularly in the healthcare domain. Bidders must demonstrate sufficient expertise in data management, including adherence to healthcare standards and regulations. Additionally, the participation of Micro, Small, and Medium Enterprises (MSEs) and startups is encouraged, which may allow for more flexible entry criteria.
Bidders must submit relevant certificates that indicate their registration, expertise in similar projects, and compliance with healthcare data regulations. It is advisable to include any quality certifications and documentation that establishes the organization’s credentials in handling healthcare data.
To register for this tender, bidders must create an account on the designated online tendering platform. It’s essential to follow the specified guidelines during the registration process and ensure all required documentation is prepared for a smooth submission.
The accepted document formats typically include PDF for detailed proposals and any other required documents as specified in the tender. Bidders are encouraged to confirm the specific document types and formatting requirements to ensure compliance.
The payment terms will be based on the contract agreement established with the successful bidder. Generally, payments may be structured upon completion of milestones or at regular intervals throughout the contract period, contingent upon satisfactory performance of the data entry services.
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