Indian Railways Tender by West Central Railway (11bd62a7a)
Custom Bid for Services - Schedule- A01:-Complete House Keeping & Management of Running Room inclu
Tender Timeline
Tender Title: Complete Housekeeping and Management of Running Room
Reference Number: 11bd62a7a
Issuing Authority: Ministry of Railways, Indian Railways
The Complete Housekeeping and Management of Running Room tender invites qualified contractors to provide comprehensive housekeeping and management services at the Bhopal Running Room. The scope includes multiple services necessary for the operational efficiency and maintenance of the facility.
Scope of Work and Objectives
The primary objective is to ensure a pristine and functional environment at the running room, which includes several key activities:
- Complete Housekeeping: Cleaning and maintaining all areas of the running room, including rooms, common areas, and facilities.
- Linen Management: Efficient handling and washing of linens and related materials for consistent quality and freshness.
- Gardening Services: Maintaining the outdoor environment to enhance aesthetics and hygiene.
- Gatekeeping Activities: Ensuring security protocols are followed for a safe environment.
- General Maintenance Material Supply: Providing necessary materials to support maintenance operations.
- Pest Control Management: Performing pest control treatments on a monthly basis over a span of two years.
- AMC for CCTV Systems: Implementing and maintaining CCTV systems to enhance security for a duration of 24 months.
Eligibility Criteria
To be eligible for this tender, vendors must meet specific criteria, including but not limited to:
- Registration as a legal entity capable of providing housekeeping and management services.
- Proven experience in similar projects or operations.
- Financial stability to undertake the services required.
Technical Requirements
Bidders must comply with all technical specifications as outlined in the scope of work, ensuring they have the right tools, personnel, and techniques to deliver quality services. This includes compliance with health and safety standards, and maintaining quality control throughout their operations.
Financial Requirements
Bidders are required to provide details of their financial structure, including but not limited to:
- Earnest Money Deposit (EMD)
- Evidence of financial capability to fulfill contract obligations
- Pricing proposals that reflect fair market value for services offered
Document Submission Details
All proposals must be submitted electronically via the designated online portal. Required documents include:
- Bid proposal
- Necessary certifications
- Proof of eligibility and compliance with the tender requirements
- Financial statements supporting the bid
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Specific provisions are in place to support the growth and development of these entities within the tendering process.
Evaluation Process
The evaluation of bids will be based on compliance with eligibility criteria, technical qualifications, and financial proposals. Bids are assessed to ensure the best value while meeting all operational and service standards.
Delivery Locations
Services will primarily be provided at the Bhopal Running Room, which must be maintained throughout the contract duration.
Contact Information
For any questions or clarifications regarding this tender, please refer to the official communication channels provided on the tender portal.
Additional Information
This tender emphasizes a commitment to quality and reliability in housekeeping and management services essential for the operational success of the running room.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
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Frequently Asked Questions
The eligibility requirements specify that bidders must be registered entities with relevant operational experience in housekeeping and management services. Additionally, bidders should provide evidence of financial viability to ensure they can meet contract obligations. Compliance with all stated technical specifications is also mandatory.
Bidders are expected to submit several crucial certificates, including:
- Company registration documents.
- Relevant licenses for housekeeping operations.
- ISO or equivalent certifications that demonstrate adherence to quality and operational standards. These documents verify that the organization meets the required compliance standards.
Participation in the tender involves registering on the designated online portal. Interested bidders must create an account, fill out the necessary application forms, and submit required documentation related to their qualifications and experience in managing housekeeping services. This process ensures all bidders meet the necessary qualification requirements.
For the submission of bids and supporting documents, the acceptable formats include PDF, DOCX, and XLSX files. Each document should be named appropriately to indicate its content, facilitating easy evaluation. Proper formatting is critical to ensure compliance with the tender’s submission methods.
MSEs are granted specific benefits within the tender process, designed to encourage their participation and growth. These may include relaxed qualification criteria, financial concessions, and support in fulfilling compliance with government policies. This initiative aligns with promoting local content and procurement practices, particularly in adherence to ‘Make in India’ policies.
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