Tender Title: Custom Bid for Services - Hiring of Single Facility Management Services (SFMS) at ONGC Panvel
Reference Number: GEM/2025/B/6156399
Issuing Authority/Department: Ministry of Petroleum and Natural Gas

Scope of Work and Objectives

The primary objective of this tender is to secure qualified service providers for the Hiring of Single Facility Management Services (SFMS) at ONGC Panvel. The successful contractor will be expected to provide comprehensive facility management services that ensure operational efficiency, safety, and compliance with established quality standards for a duration of three years. This includes but is not limited to the management of building operations, maintenance services, and other auxiliary services essential for optimal facility performance.

Eligibility Criteria

To qualify for this tender, bidders must fulfill certain eligibility requirements. These include being a registered legal entity, having a sound financial standing, and possessing relevant experience in providing facility management services. Bidders should also demonstrate prior successful execution of similar contracts.

Technical Requirements

Bidders must adhere to the prescribed technical specifications in their proposal. This includes a detailed understanding of facility management practices, utilization of qualified personnel, and the capability to meet standards anticipated within the facility management domain. Compliance with relevant quality and safety standards is mandatory.

Financial Requirements

Financial stability is crucial for consideration. Bidders are required to present their latest financial statements demonstrating sufficient resources for executing the project. Additionally, a clear breakdown of costs associated with the service provision must be included to facilitate transparent evaluation.

Document Submission Details

All necessary documents must be submitted electronically through the designated procurement platform. Submissions need to include the technical proposal, financial proposal, eligibility documents, and any certifications pertinent to the project. It's vital to adhere to the specified format and structure as outlined in the tender documentation.

Special Provisions

This tender outlines various provisions for Micro, Small and Medium Enterprises (MSEs) and startups, with an aim to foster participation from these segments. MSEs may benefit from relaxed qualification requirements and preferential financial terms.

Evaluation Process

The evaluation will be conducted on a multi-criteria basis to ensure a fair and comprehensive assessment. Factors include the quality of the technical proposal, previous performance records, financial viability, and compliance with the stipulated requirements. A panel of experts will oversee the evaluation process to ensure impartiality and transparency.

Delivery Locations

Services will primarily be required at the ONGC facility located in Panvel. Additionally, any contingencies or special requests may entail service delivery at other ONGC facilities as specified in the implementation phase.

Contact Information

For further details or inquiries regarding this tender, participants can refer to the contact section of the official procurement platform.

The opportunity to submit a proposal for the Hiring of Single Facility Management Services (SFMS) is a vital step in supporting the operational integrity of ONGC's facilities. All interested parties are encouraged to thoroughly review the tender documents to ensure compliant and competitive submissions.