Tender Title: Custom Bid for Services - Housekeeping

Reference Number: GEM/2025/B/6124085

Issuing Authority/Department: The tender is issued by the Ministry of Railways, under the auspices of Indian Railways.

Scope of Work and Objectives

This tender aims to procure housekeeping services for a specified period of two years at TDL (specific location to be defined). The main objective is to maintain cleanliness, hygiene, and the overall upkeep of facilities managed by Indian Railways. Service providers are encouraged to propose innovative cleaning methodologies and ensuring compliance with safety and sanitation protocols.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet several eligibility requirements including:

• Being a legally registered entity within the jurisdiction of relevant laws.
• Demonstrating experience in providing similar services to government or large private sector organizations.
• Complying with the specified quality standards for housekeeping services.

Technical Requirements

Bidders are required to provide detailed proposals encompassing the following technical specifications:

• A structured plan indicating the methodology for housekeeping services.
• Staff qualifications and training programs aimed at achieving high service standards.
• Compliance with local health and safety regulations.

Financial Requirements

Financial proposals should include:

• Detailed pricing breakdown.
• Evidence of financial stability (preferably through financial statements).
• A valid Earnest Money Deposit (EMD) as outlined in the tender documents.

Document Submission Details

All proposal documents must be submitted through Electronic Submission via the GEM Portal. Bidders are to ensure that all required documentation is included as per the guidelines stipulated in the tender documents.

Special Provisions

This tender supports Micro, Small, and Medium Enterprises (MSEs) as well as Startup Companies under the registration policies. Special considerations and relaxations may apply to encourage participation from these sectors.

Evaluation Process

Proposals will undergo a stringent evaluation process based on:

• Compliance with technical requirements.
• Financial competitiveness.
• Past performance and reliability in delivering similar services.

Delivery Locations

Services will be rendered at designated locations identified by Indian Railways, specifically at TDL.

Contact Information

For inquiries regarding this tender and submission processes, all interested bidders are encouraged to reach out through the provided contact channels detailed in the GEM Portal of the Ministry of Railways.