Indian Railways Tender by South East Central Railway (GEM/2025/B/6155781)
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi

Tender Timeline
Tender Title: Cleaning, Sanitation and Disinfection Service - GEM/2025/B/6155781
Issuing Authority:
Ministry of Railways, Indian Railways
Scope of Work and Objectives:
The Cleaning, Sanitation and Disinfection Service tender is aimed at procuring comprehensive cleaning services for office, commercial, institutional, and residential establishments operated by the Indian Railways. The primary objective is to ensure that all areas maintain high standards of cleanliness, sanitation, and hygiene. This includes a range of activities encompassing indoor and outdoor cleaning, sanitary services, and disinfection measures to ensure a safe and healthy environment.
Eligibility Criteria:
To be eligible for this tender, bidders must be registered entities and meet specific qualifications pertaining to experience in cleaning and sanitation services. A track record of efficiently providing similar services on a large scale is essential. Proof of financial viability and relevant licenses or certifications will also be required as part of the submission.
Technical Requirements:
Bidders must possess adequate resources and manpower to fulfil the scope of work outlined in the tender. Specifically, they are required to provide detailed technical specifications regarding their cleaning methods, equipment, and safety protocols. Adherence to quality standards for cleaning and disinfection practices in accordance with public health guidelines is mandatory.
Financial Requirements:
Bidders must demonstrate financial stability, which includes providing recent financial statements, balance sheets, and any other documents relevant to their financial capability. A clear breakdown of pricing for the services offered is required, ensuring a competitive yet transparent financial proposal.
Document Submission Details:
Submissions must be in electronic format via the designated online platform. All required documents should be submitted as outlined in the tender specifications, ensuring no essential documentation is overlooked.
Special Provisions:
The tender includes provisions to promote participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These enterprises may benefit from streamlined processes, relaxation in eligibility criteria, and specific incentives aimed at ensuring their participation in government tenders.
Evaluation Process:
The evaluation process will be based on a combination of technical qualifications, financial proposals, and compliance with the outlined criteria. Bids will be scored based on the robustness of the submitted documentation, adherence to the specified requirements, and overall value offered.
Delivery Locations:
Services are to be delivered across various locations managed by the Indian Railways, ensuring that all specified sites receive timely and efficient cleaning services.
Contact Information:
For more information regarding the tender, interested parties are encouraged to consult the Indian Railways official website and any designated contact points listed in the tender documentation for clarification.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity that has previously demonstrated experience in providing cleaning and sanitation services. Bidders should possess the necessary licenses and certificates relevant to the cleaning industry, showcasing their capability to handle large-scale projects effectively.
Bidders must provide a comprehensive outline of their technical specifications, detailing the cleaning methods and materials they will use. This includes an adherence to established quality standards in cleaning, sanitation, and disinfection, along with any safety protocols in line with public health guidelines. Compliance with these specifications is critical for evaluation and selection.
The payment terms will typically be structured based on milestones or completion of services rendered. Bidders must clearly articulate their proposed payment schedule in their financial proposals, ensuring alignment with the requirements of the tender and providing transparency on how funds will be requested and disbursed.
Submissions must be completed through the official online platform set up by the Indian Railways. Bidders are expected to upload all required documentation in the specified formats, ensuring that no essential documentation is missing to avoid disqualification. It’s important to check the exact submission method to ensure compliance.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) that encourage their participation. These benefits may include relaxed eligibility criteria, an easier registration process, and potential price preference during the evaluation process, which aims to bolster local businesses and support startups within the sector.
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