Tender Title: Cleaning, Sanitation and Disinfection Service - Outcome Based
Reference Number: GEM/2025/B/6108847
Issuing Authority: Ministry of External Affairs
Scope of Work and Objectives
The scope of work for this tender encompasses the provision of comprehensive cleaning, sanitation, and disinfection services for various environments including offices, commercial establishments, institutions, and residential areas. It requires the successful bidder to deliver outcome-based services that ensure high standards of hygiene and cleanliness.
The objectives of this engagement include providing general cleaning services, which entail sweeping, mopping, dusting, and maintaining indoor and outdoor cleanliness in designated areas. The service provider shall maintain a favorable, safe, and hygienic environment for occupants and visitors in line with professional cleaning standards.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility requirements:
- Bidders should be registered entities with valid documentation.
- Interested parties must demonstrate previous experience in providing similar cleaning services.
- Compliance with all local regulations regarding service delivery and employee safety is essential.
Technical Requirements
The technical requirements for the tender include:
- Provision of qualified personnel trained in cleaning and sanitation processes.
- Availability of necessary cleaning equipment and environmentally-friendly cleaning agents.
- Adherence to industry standards regarding quality and hygiene.
Financial Requirements
Bidders must ensure financial stability and provide necessary financial documentation including:
- Evidence of capability to undertake the financial commitment of the project.
- Details regarding previous contracts and payment history to affirm financial reliability.
- Submission of a financial proposal that outlines service charges and payment terms.
Document Submission Details
All required documents must be submitted in compliance with the instructions stated in the tender documentation. Electronic submission via the designated portal will be required, and incomplete documentation could lead to disqualification.
Special Provisions
This tender offers benefits to Micro, Small, and Medium Enterprises (MSEs) and start-ups. These benefits include potential exemptions from certain eligibility requirements and preferential evaluation during the selection process.
Evaluation Process
The evaluation of submissions will consider multiple criteria including technical capability, financial viability, and compliance with the requirements stipulated in the tender documents. The process aims to identify the best value proposal that meets the outlined objectives.
Delivery Locations
Services are required to be delivered across various locations as specified in the tender details. Precise locations will be provided to the winning bidder upon contract finalization.
Contact Information
For any queries regarding this tender, participants are advised to reach out to the Ministry of External Affairs at the official email: rpo.kozhikode@mea.gov.in
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this cleaning service tender include being a registered entity with valid documentation, demonstrating previous experience in similar cleaning services, and ensuring compliance with local regulations for service delivery and employee safety.
The technical specifications require bidders to provide qualified personnel, necessary cleaning equipment, and environmentally-friendly cleaning agents. It is also essential to adhere to industry standards regarding quality, performance, and hygiene to qualify for this tender.
The Earnest Money Deposit (EMD) details specify the amount that bidders must submit as a financial guarantee for their proposal. This amount ensures commitment to the tender and will be refunded upon satisfactory compliance with the terms outlined post-evaluation.
Documents must be submitted electronically via the designated tender portal as outlined in the tender instructions. It is imperative to ensure that all required documents are complete to avoid disqualification from the selection process.
This tender extends several advantages to Micro, Small, and Medium Enterprises (MSEs), including exemptions from certain eligibility requirements and preferential evaluation during the selection process to encourage their participation and support local businesses.
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