Tender Title: Shoe Shining Machine
Reference Number: GEM/2025/B/6109470
Issuing Authority/Department: Ministry of Railways, Indian Railways

Scope of Work and Objectives

The tender issued by the Indian Railways aims to acquire Shoe Shining Machines with an emphasis on enhancing passenger amenities across various stations. The objective is to procure reliable and efficient machines that facilitate an improved passenger experience through convenient shoe cleaning services. Bidders are expected to provide details about the machines, including specifications, features, and delivery timelines.

Eligibility Criteria

To be eligible to participate in this tender, bidders must meet the following criteria:

• Be a registered entity in line with statutory requirements.
• Possess a valid GST registration.
• Demonstrate prior experience in supplying similar machines or related equipment.
• Compliance with the Make in India initiative, providing a commitment to local manufacturing where applicable.

Technical Requirements

The Shoe Shining Machine must fulfill specific technical conditions, which include:

• Durable construction suitable for public use in high-footfall areas.
• User-friendly operation with clear instructions for passengers.
• Compliance with specified safety standards.
• Efficient power consumption and maintainability.

Financial Requirements

Bidders are required to submit a detailed financial bid, which must include:

• Total cost of the machines, including all associated taxes.
• Breakdown of costs for any additional services (e.g., maintenance or after-sales support).
• Earnest Money Deposit (EMD) as stipulated in the tender guidelines.

Document Submission Details

Bidders must submit their proposals in a single packet format, incorporating all required documents including:

• Detailed technical and financial bids.
• Certificates of compliance with applicable standards.
• Company registration documents and GST registration proof.

Special Provisions

The tender has specific provisions aimed at fostering participation from Micro, Small, and Medium Enterprises (MSEs) and Startups. Interested bidders from these categories are encouraged to leverage these benefits, which may include simplified evaluation standards or relaxation of certain eligibility criteria.

Evaluation Process

Proposals will be evaluated based on:

• Compliance with technical specifications.
• Financial viability, including cost-effectiveness.
• Delivery schedule and warranty terms.
• Previous experience and performance standards.

Delivery Locations

The machines will be delivered to designated Indian Railways locations as specified in the contractual agreement post-selection. Bidder flexibility in adhering to delivery timelines will be considered favorably during evaluation.

Contact Information

For further inquiries or clarification regarding this tender, bidders are encouraged to reach out directly to the Indian Railways procurement office. Specific contact details can be sought through the official channels of the Ministry of Railways.