Tender Title:

Custom Bid for Services - Parcel handling contract at Nashik and Devlali station

Tender Reference Number:

GEM/2025/B/6179077

Issuing Authority/Department:

Ministry of Railways, Indian Railways

The Ministry of Railways, under the Indian Railways, invites bids for the custom bid for services concerning a parcel handling contract at the Nashik and Devlali stations. This tender aims to engage proficient service providers who can efficiently manage and streamline the parcel handling process within the designated locations.

Scope of Work and Objectives

The primary objective of this tender is to ensure the smooth and effective handling of parcels, emphasizing speed, safety, and reliability. Bidders are expected to provide adequate support to handle incoming and outgoing parcels, manage related documentation, and maintain high service standards. The scope entails:

• Efficient reception and dispatch of parcels.
• Implementation of tracking measures for parcels.
• Handling of customer inquiries related to parcels.
• Development of safety protocols to minimize damages during transit.

Eligibility Criteria

To qualify for this tender, bidders must meet certain eligibility criteria that facilitate fair competition. Prospective bidders should be registered entities capable of undertaking parcel handling services, and must demonstrate experience in similar projects. Details concerning the exact qualifications, necessary documentation, and experience should be referenced in the tender submission materials.

Technical Requirements

Bidders must adhere to specified technical requirements, including but not limited to:

• Availability of infrastructure for secure parcel handling.
• Qualified staff trained in logistics management.
• Effective tracking systems for real-time updates on parcel status.
• Compliance with safety regulations pertaining to the parcel transit process.

Financial Requirements

It is imperative for bidders to showcase sound financial health, which will include:

• Proof of financial stability via certified statements.
• A competitive pricing structure for services rendered.
• Assurance of sustainability in service provisions.

Document Submission Details

All submissions must follow the guidelines for documentation set forth by the Ministry of Railways. Comprehensive details on the types of documents required, along with the submission format and platform, will be stipulated in the official tender documents.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs). Provisions aimed at aiding startups will also be in place, ensuring that smaller entities have equal opportunities in participating in this significant project.

Evaluation Process

The evaluation process for bids will be conducted transparently, where technical proposals are evaluated based on pre-defined criteria, ensuring adherence to quality standards. The financial proposals will also be assessed as part of the overall evaluation process to identify the most advantageous bids.

Delivery Locations

All services must be delivered efficiently at the Nashik and Devlali stations, where the volume and quality of parcel handling will be regularly assessed.

Contact Information

For further inquiries and clarifications regarding this tender, bidders are encouraged to reach out to the relevant authorities as indicated in the official tender documentation.

This comprehensive tender aims to ensure effective parcel handling at Nashik and Devlali, balancing efficiency, safety, and customer satisfaction.